BB

Bettyboop B. 2 years ago • From Google

Rating

Bad

Terrible service turns into health care transformation

Scheduling an appointment was impossible - in four years, I only managed to see a doctor twice. The front desk staff were consistently discourteous, leaving me frustrated and disheartened. Despite an obviously empty waiting area, face-to-face consultations were inexplicably unavailable. Phone communication was equally challenging, which ultimately drove me to seek care elsewhere. The contrast with my new medical practice is remarkable. Now, I'm experiencing compassionate receptionists and actually receiving proper medical attention, finally addressing my health concerns after years of neglect.

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