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Niginakhon A. 3 years ago • From Google

Rating

Bad

Terrible service with chest pain emergency

This medical practice is absolutely the worst I've encountered! There was no functioning queue system When I attempted to phone for an appointment at 7:30 am, I was left waiting endlessly with no response Upon visiting reception on Monday to secure an appointment, they only scheduled a phone consultation for Friday, despite my visibly labored breathing and intense chest pain. The receptionist showed zero compassion and essentially condemned me to suffer until Friday I waited until my scheduled phone appointment on Friday at 3:10 pm with a specific practitioner. At 2:41 pm, she sent a voicemail claiming she had tried calling me multiple times and demanding I reschedule. If an appointment is set for 3:10 pm, I expect the call at that precise time, not 29 minutes early. Why should I now restart the entire process? I'll be forced to wait another five days for a phone consultation when I urgently need an in-person examination to assess my chest pain. 20.01.2023 Niginakhon Absalyamova

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