Old Fire Station Surgery

Whenever I reach out to the Surgery regarding any health concerns, they consistently provide top-notch assistance and address my needs with remarkable promptness and efficiency.

I extend my gratitude to the Old Fire Station surgery for their exceptional care. The nurse practitioners truly stand out, demonstrating remarkable thoroughness, dedication, and professionalism...

The medical staff at this practice are exceptional. They are attentive, comprehensive, and genuinely care about patient treatment rather than hastily prescribing medication. HOWEVER If you, like..

We recently changed our general practice, and thankfully our health needs are minimal. However, when we do require medical attention with our kids, we've consistently secured same-day consultations..

Quite frustrated with the day-of booking process. From 9 am, I endured a lengthy phone queue, only to be informed that all triage slots were exhausted for the day. Despite explaining my medical..

Utterly disastrous service. After an interminable wait with no response on their phone line while feeling terrible, I dragged myself to the clinic and nearly passed out. They offered a mere glass of..

The staff are quite supportive, but scheduling an appointment can be quite challenging due to their somewhat intrusive questioning, which can be particularly difficult for individuals like myself..

I wish there was a zero-star rating option because this practice deserves no stars at all. Their scheduling policies blatantly discriminate against working professionals. They only provide..

The level of service here is completely unacceptable. My daughter-in-law is experiencing severe anxiety and panic attacks, yet she's been informed she must wait 12 weeks for a medical consultation...

I'm sharing a positive experience, as I'm typically quick to criticize healthcare services. Over the past few weeks, this medical practice has been exceptional. The front desk team has been..

I've been unsuccessful in securing an appointment multiple times. Not once have I managed to see a physician at this practice, and the sole instance where I nearly got an appointment, they directed..

Over the past week and a half, I've reached out to the medical practice multiple times across five separate days, attempting to clarify the dosage and duration of my newly prescribed medication...

On 5 Oct, I received a text from the medical practice requesting a phone consultation. After an exhausting 45-minute wait to connect with someone, I was ultimately informed to call back after the..

Scheduling a consultation is proving impossible. Each time I attempt to book, all slots are fully reserved. The staff consistently advise me to call back the next morning, but when I do, the..

My experience with this medical practice has been nothing short of frustrating. If your health concern isn't critical, prepare for an excruciating 12-week wait just to schedule an appointment. I've..

The team's performance on Tuesday was absolutely impeccable. Incredibly friendly personnel and swift, efficient assistance. A thoroughly well-earned five-star rating.

Fortunately, our interactions with this medical practice are infrequent, but whenever we've required assistance, the service has been consistently excellent. Having been patients here for over two..

I felt dismissed when discussing my children's health issues with the physician, who seemed to disregard my observations. The guidance provided was inadequate, and despite my strong understanding of..

Endless hold times before anyone picks up, and securing a booking feels like an insurmountable challenge! When you finally manage to get in, the staff treat you with such condescension, acting as..

Consider seeking medical care elsewhere. I wasted 4 days attempting to connect, with each call lasting over 2 hours before being disconnected or losing patience. When I finally reached someone, they..