CH

Charlotte H. 2 years ago • From Google

Rating

Bad

Terrible service with endless wait and rude staff

Steer clear of this healthcare provider! Their scheduling is a nightmare, with wait times stretching to 2-3 weeks for appointments. Even when you finally get in, you'll be stuck waiting over an hour past your scheduled time. The staff's attitude is nothing short of abysmal and completely unhelpful. I reached out 6 weeks ago to schedule my newborn's 6-8 week check-up, only to be informed the earliest slot would be when she's 9 weeks old. I arrived 5 minutes early today, and the check-in system claimed appointments were running on schedule. However, 20 minutes later, the receptionist informed me that the doctor wasn't even present, forcing me to reschedule. Now my baby will be nearly 11 weeks old for what was supposed to be a 6-8 week appointment.

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