SM

Stephen M. one year ago • From Google

Rating

Bad

Terrible service with frustrating booking system

This practice is an absolute farce! The appointment booking process is ridiculously limited - you can schedule only online or in-person at the practice, but definitely not by phone! And that's where the absurdity starts. If you don't reside directly across the street, you're forced to drive or take public transport - and nobody at Adam Practice seems to give a damn about your age or mobility challenges! "Just go online," they say! Fine. The supposedly 24/7 online service is anything but that for Adam Practice! Attempting to complete an appointment form on weekends, after 7 pm on weekdays, or during bank holidays is completely impossible - what utter nonsense! I'm dying to know if the "brilliant" mind who designed this system is even registered with Adam Practice... highly unlikely. I'm seriously considering finding another healthcare provider.

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