FH

Faris H. 2 years ago • From Google

Rating

Bad

Terrible service with missed prescriptions and appointments

If I could award zero stars, I absolutely would. Their service is abysmal. They neglected to send my prescriptions to the pharmacy, and when I called, they promised to rectify it within 30 minutes, claiming I could collect them shortly. Unsurprisingly, they failed to follow through, forcing me to wait until the weekend to contact them again. Their response? The doctor is unavailable, and I must wait indefinitely, 😒. On another occasion, I checked in and sat before the receptionist, smiling and waiting for an appointment that was already delayed by one and a half hours. When I inquired, she accused me of being late and claimed my appointment was cancelled. Fortunately, a compassionate doctor who was scheduled to see my daughter was aware of my prolonged wait. Upon her insistence to reveal the truth, it emerged that they had simply forgotten to mark me in.

Other reviews for The Robert Darbishire Practice