Cornerways Medical Centre
JP
John P. 3 years ago • From Google
Bad
Forced to award a single star, though this establishment certainly doesn't merit even that rating. While the Conservatives bear responsibility for the NHS's condition, this practice does little to improve matters. Upon joining in 2013 (pre-Aston merger), this was an excellent GP practice with a dedicated doctor accessible for quick consultations, who would arrange calls to discuss symptoms when appointments were unavailable. Nine years later, I'm uncertain of my assigned doctor. Despite multiple health concerns, including bowel-related issues, every attempt to consult a physician results in being redirected to a Walk-in centre staffed exclusively by nurses. My disabled son's potential medical emergencies fill me with complete despair regarding obtaining timely GP support. They cite staffing shortages, yet they've deliberately understaffed with merely two doctors managing their entire patient population - essentially engineering their own failure while expecting sympathy, which won't be forthcoming. Currently experiencing significant pain, I've been on hold for thirty minutes and anticipate being told no appointments are available. I'm committed to escalating this matter through local media, my parliamentary representative, and any willing listener. Update - After reaching fifth in the queue, they disconnected my call. Their automated system now prevents me from even registering a complaint. An utterly unacceptable and laughable service. Completely deplorable.
Nicola B.