Brook Medical Centre

It's truly frustrating that I can't rate this lower than a single star. This morning, precisely at 8am, I was sixth in line when calling. After finally reaching the receptionist, I was informed that..

This medical facility completely fails at patient care. Dr. Oo is arguably the most incompetent physician I've encountered, consistently ignoring patient input and rushing through examinations..

The customer service representatives I spoke with were unhelpful and unprofessional. It's clear they would benefit from improving their communication skills and learning how to properly interact..

For half a year now, I've been unable to secure an appointment - they're perpetually booked up! This is absolutely ridiculous!!

Been around this place for nearly a quarter-century, and sure, it gets tough sometimes, but I'm 83, battling numerous health challenges, and still kicking. Can't be all that terrible, right?

Extremely subpar medical care, with prescriptions being issued over the phone without any proper medical assessment. I would strongly advise against using this service, especially for pediatric..

My wife's grandfather accidentally left his diabetes medication behind during his overnight stay at our place, which was quite far from home. We urgently sought an emergency prescription to obtain..

The front desk personnel I've encountered are simply unpleasant and irritable. Any sense of warmth or positivity is completely drained from you the moment you interact with them. They're abrupt,..

Wonderful personnel, from nurses to physicians, I recently consulted Dr Oo regarding my daughter's medical needs, and he has been incredibly supportive, providing remarkable assistance that has..

Extremely subpar customer service, with a discourteous front desk staff member who demonstrated a complete lack of professionalism. The physician refused to examine my 8-year-old son suffering from..

During my daughter's appointment with Dr Oo on Thursday morning, the medical professional dismissed her condition as trivial. Despite her running a fever of 38.2, he conducted a brief examination..

Absolutely terrible medical care, I've experienced numerous healthcare providers after relocating several times, and these practitioners are hands-down the most incompetent I've encountered. They're..

It's impossible to adequately express how terrible this medical practice is!! Getting a face-to-face doctor's appointment seems impossible. By Tuesday, we were informed that their sole physician is..

The front desk staff exudes an unwarranted sense of superiority, acting as if her administrative role trumps medical expertise. It's deeply concerning how her power-hungry attitude might be..

Dr. Tint Oo demonstrated extremely unprofessional behavior during our consultation, becoming visibly agitated and nearly raising his voice when we sought clarification about our child's medical..

I called the office at 8:00 AM and found myself 13th in line, uncertain whether I'd secure an appointment but remaining optimistic. Upon finally reaching the receptionist, she proved incredibly..

It's a pleasant establishment with friendly staff, BUT ONLY IF YOU AVOID REQUESTING A GENERAL PRACTITIONER CONSULTATION. THE MOMENT YOU DO, YOU'RE DIRECTED TO USE ANIMA'S ONLINE SCHEDULING SYSTEM...

The service at this practice is ATROCIOUS. Undoubtedly the worst I've ever encountered. Receptionists act overly competent while being incredibly discourteous and dismissive. I personally observed..

This morning at 08:20am, my interaction with the receptionist was extremely unsatisfactory. Her demeanor was cold and impersonal, lacking any hint of warmth or friendliness. She was curt and..

I've visited this place numerous times throughout the year, and without fail, the entire staff has consistently delivered outstanding service.