Richmond Medical Centre
Edgar U. 7 years ago • From Google
Bad
Terrible service with racist undertones from reception
One day, I attempted to schedule appointments for my mom and sister at their request. I aimed for an afternoon slot, which initially seemed confirmed. However, when I called, the reception was unresponsive until 8:30, initially redirecting me to 111. During the actual conversation, they claimed only morning appointments were available and suggested I use walk-in services for afternoon times. Adding insult to injury, my dad subsequently booked afternoon appointments himself, which made me appear as though I was fabricating the earlier information. These people are outright liars about their appointment scheduling! And they record calls, right? The treatment I received was absolutely unacceptable, and I can't help but wonder if my accent played a role in this discriminatory experience. The receptionist might have been motivated by racism. I have never been this enraged before. Mark my words, I will definitely pursue this matter further!
Apparently, this facility would prefer mental health patients to endure distress and remain vulnerable rather than providing assistance when they're desperately seeking help. AND TO ADD INSULT TO..
Richmond Medical Centre
emmsie f.
Attempting to schedule an appointment is a frustrating ordeal where you're perpetually redirected to a callback queue, regardless of the urgency or complexity of your medical concern. The process..
Richmond Medical Centre
philip a.
Convenient parking area with ample space and easy access.
Richmond Medical Centre
Lottie G.
With three kids, two having a specific health issue, I've learned the key is calling early around 8:10am and being persistent - similar to most NHS practices. If you phone later in the day,..
Richmond Medical Centre
Feez O.
This medical facility in Sheffield appears to be an absolute disaster in terms of organization and patient care. Getting through to them is incredibly challenging, and when you do manage to make..
Richmond Medical Centre
David P.
I have a family member registered at this medical practice. Throughout the Covid pandemic, my vulnerable, aged relative has been hesitant to leave their home for the past year and a half. Despite..
Richmond Medical Centre
georgia h.
Absolutely atrocious time management when it comes to scheduling. I was left cooling my heels for more than 60 minutes past my designated appointment slot, only to be informed that I needed to..
Richmond Medical Centre
Paul W.
The team consistently provides excellent support, and everyone is welcoming and kind.
Richmond Medical Centre
Ciaran H.
Seeking medical advice? Give NHS 111 a shot. Looking to connect with a receptionist? Good luck with that - they're just as elusive as the physicians themselves. I'm still struggling to even enter..
Richmond Medical Centre
Jack H.
If you're experiencing difficulties, steer clear of doctor L. as he demonstrates a complete lack of empathy and disregard for patients' struggles. When I was at my lowest point, battling severe..
Richmond Medical Centre
Steven C.
Some time back, I went through an incredibly challenging period, and the physicians and personnel at Richmond have been instrumental in my healing journey. I won't pretend the process was simple or..
Richmond Medical Centre
Jase J.
What started as a promising establishment has rapidly declined in quality. I recommend exploring alternative options, as the current experience falls far short of its initial standards.
Richmond Medical Centre
Ryan R.
General practitioners at this clinic display appalling bedside manner, consistently mistreating patients in vulnerable positions. Medical personnel demonstrate a shocking disregard for infection..
Richmond Medical Centre
barbara H.
Tried to schedule a doctor's appointment today and was told no physicians were accessible. When I explained I'm deaf and can only communicate via text, not phone calls, they dismissed me completely...
Richmond Medical Centre
lorna r.
The reception team creates a warm, inviting atmosphere. Medical professionals demonstrate genuine care and attentiveness, carefully listening to patients. Scheduling appointments is straightforward,..
Richmond Medical Centre
Stewart M.
A healthcare facility situated in a standard location, offering typical medical services and amenities.
Richmond Medical Centre
Garry F.
You can never secure an appointment at this clinic - the phone lines claim to open at 8:00, but that's completely ridiculous. In reality, you're just met with a constant engaged tone until 8:30, so..
Richmond Medical Centre
Carol T.
Exceptional experience from the moment you walk in, with welcoming front desk personnel and medical professionals who demonstrate genuine compassion and attentiveness.
Richmond Medical Centre
Maz M.
Wonderful interaction up to this point - received top-notch guidance and prompt referral, with staff members being cordial and incredibly supportive
Richmond Medical Centre
stephen d.
An absolute disaster of a medical facility, completely impossible to schedule any kind of consultation. Their reception is so incompetent that they won't even pick up the telephone. Utterly useless..
Richmond Medical Centre
Jess V.