The Riverside Practice
Suhel A. 2 years ago • From Google
Bad
Terrible service with rude and unprofessional staff
After moving to Hackney, I registered with this practice and quickly encountered unprofessional staff. The receptionists, particularly a young Asian receptionist named Omar, were consistently hostile. Omar would listen to music with headphones and give me aggressive, dirty looks. During a phone call, he was extremely rude and confrontational. Dr Ghoul was equally unpleasant, treating me poorly despite my being a patient seeking medical assistance. Even the manager, an Asian lady, demonstrated similar discourteous behaviors. Eventually, Omar provoked me, leading to an argument that resulted in my being banned from the GP. I want to emphasize that I am writing this review with complete honesty and integrity. I strongly advise others to seek healthcare elsewhere. The staff's conduct is shockingly unprofessional and disrespectful. It's appalling that the NHS employs individuals who abuse and mistreats patients, especially considering they are paid to provide a service. As an Asian person myself, I have no ulterior motive in sharing these experiences. These staff members should be reported for their misconduct. If possible, I would rate this practice zero stars. The practice deserves to be shut down and investigated for their unacceptable treatment of patients.
The front desk staff are completely incompetent and appear indifferent to patient needs. I've encountered multiple problems with them. They scheduled me with an incorrect appointment and even mixed..
The Riverside Practice
Kelly M.
I've been a patient at this medical practice for twelve months. Communication has been seamless throughout - phone lines are always responsive, and I can consistently secure a telephone consultation..
The Riverside Practice
F F.
Exceptional front desk staff and truly outstanding customer service
The Riverside Practice
Andre M.
Another wasteful initiative squandering our hard-earned public funds...
The Riverside Practice
Laura B.
Dr. Rishi Aggarwal is, without a doubt, the most exceptional physician I've ever encountered. His approach is truly remarkable. With two small children at home, our family experiences frequent..
The Riverside Practice
georgiaaustin g.
This medical center is truly exceptional. Dr Goel stands out as an outstanding physician who demonstrates remarkable patience, expertise, and compassion, consistently providing thorough care..
The Riverside Practice
Saoirse S.
Absolutely top-notch medical practice! Their digital booking platform is excellent, and accessing after-hours support is incredibly straightforward. Scheduling appointments is a breeze, and the..
The Riverside Practice
Carlos M.
Dr. Goel stands out as an exceptional and compassionate physician, though the same level of quality cannot be attributed to his colleagues at the practice. The criticisms regarding the front desk..
The Riverside Practice
Julie H.
The skilled medical professionals here are truly exceptional! The entire staff collaborates seamlessly to diagnose and address health concerns with remarkable efficiency and speed.
The Riverside Practice
lynne d.
Dr. Goel and Dr. Rishi are exceptional physicians whom I completely rely on to address and resolve any medical concerns that come my way.
The Riverside Practice
Lister R.
Fantastic general practitioner. I'm thoroughly satisfied with the quality of medical attention I got and how swiftly I was able to schedule a consultation. Much appreciation to Dr. Iman! The front..
The Riverside Practice
Suhel A.
After moving to Hackney, I registered with this practice and quickly encountered unprofessional staff. The receptionists, particularly a young Asian receptionist named Omar, were consistently..
The Riverside Practice
Axe M.
Consistently top-notch and streamlined, just like every time before
The Riverside Practice
Ali A.
A truly terrible general practitioner - I strongly advise against registering with this medical practice. Absolutely dreadful service and care that should be avoided at all costs.
The Riverside Practice
Harriet T.
Every interaction with Dr. Rishi is marred by his dismissive and hostile demeanor. His communication style feels deliberately condescending, making me feel like an unwelcome inconvenience. The..
The Riverside Practice
Sarah B.
I have a deep appreciation for every medical professional at this practice. I've interacted with all of them over the years, having been bringing my young child here consistently since 2015.
The Riverside Practice
Gema G.
Exercise caution at this medical facility, where patients are made to feel inadequate for seeking medical attention! The front desk personnel display an appalling lack of professionalism,..
The Riverside Practice
richard b.
Be extremely cautious, this medical practice is a complete disaster. Their protocols endanger patients' well-being. Every single consultation I've experienced with this clinic involved some form of..
The Riverside Practice
Oscar W.
Impossible to reach support, takes an eternity to receive a response, every single time I contact my remote GPS representative
The Riverside Practice
TUPA T.
Appalling medical clinic. My encounters have been consistently terrible. I'm seeking a diagnostic scan due to suspecting a fracture in my hand, and they require 48 hours just to schedule a telephone..
The Riverside Practice
V V.