Church Lane Surgery

Absolute worst general practitioner I've ever encountered. Their medical competence is non-existent, and I'm baffled how they even obtained a medical degree. The doctor displays an appalling lack of..

I've been a patient at this surgery for around 6 years, and their services are woefully outdated. Their online capabilities are virtually non-existent, and the receptionist staff display clear bias,..

If I could give zero stars, I would. The medical service is utterly disgraceful. My mother is enduring severe leg issues - her general practitioner flatly refuses in-person consultations and..

ABSOLUTE NIGHTMARE!!! I experienced deeply offensive and discriminatory treatment from a physician and a receptionist, who callously denied me essential care for my continuous, agonizing menstrual..

This medical practice is absolutely abysmal. It's impossible to secure an appointment regardless of when you attempt to contact them. The front desk staff are incredibly discourteous and completely..

My interactions with the doctors have been pleasant, with them being attentive and compassionate. However, the administrative staff are incredibly discourteous and confrontational. As someone..

Frustratingly slow service with extended queues that seem to drag on endlessly. Every interaction feels like an exercise in patience, as minutes tick by with minimal progress. The waiting experience..

At the reception, the staff were incredibly discourteous. They initially refused my entry due to not wearing a mask, then after leaving me outside for 10 minutes, they eventually offered me one -..

Whenever I try to schedule an appointment by phone, the receptionists are consistently unhelpful. The medical staff are excellent, but the front desk personnel and management seem completely..

Steer clear of this medical practice due to their unhelpful and unpleasant staff who refuse to address straightforward concerns. Anyone considering joining this GP surgery should seriously..

The three female staff members at the front desk epitomize poor customer service, displaying an attitude that is consistently dismissive, unprofessional, and utterly uninterested in assisting guests.

I went to this medical facility for a cervical screening, and the procedure was performed by Nurse Patel. I found the overall experience to be very pleasant. The nurse was exceptionally..

A completely useless medical practice that shows blatant favoritism and provides zero quality healthcare for patients outside their preferred demographic.

The management at this general practice is utterly appalling. I submitted some paperwork and was contacted three weeks later with a query about its purpose! I had initially been told it would take a..

Throughout my 12-year residence in this neighborhood, their performance has been consistently subpar. If you're hoping for quality service, I strongly advise seeking alternatives. The front desk..

Once more, I attempted to schedule an appointment at 8, and yet again, the reception staff displayed blatant racism. These general practitioners don't even merit a single star. If you're not of..

The staff at this medical practice are completely disorganized and incompetent. The receptionists are utterly clueless and seem to have no idea how to perform their basic job duties. I scheduled..

Waiting times of 30-45 minutes are standard at this practice. It's puzzling why they schedule appointments so close together when each patient consultation actually takes around half an hour...

Church lane surgery provides excellent care. Dr. Chandran is compassionate and kind, with a genuinely helpful approach. The entire staff is professional and welcoming, making patients feel..

I've been a patient at this medical practice for a considerable time, and I can confidently say they are incredibly competent and extremely supportive. Their service is so exceptional that I have no..