JB

Joanne B. 2 years ago • From Google

Rating

Bad

Terrible service with unacceptable processing delay

Submitted paperwork to a company on December 20th, 2023, and immediately handed over to reception. Received a phone call on January 10th, 2024, informing me of an incorrect form submission. They had possessed my documents since 20.12.23. I understand the holiday period occurred, but that still means my form sat untouched in a tray for 12 working days. Absolutely unacceptable.

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