Lowther Medical Centre

The scheduling process here is utterly abysmal. It's nearly impossible to reach anyone by phone, and when you finally do connect, the response is always "no appointments today, try calling again..

The majority of the front desk employees display discourteous behavior, fail to pay attention, and seem clueless about their responsibilities. Getting through to them is incredibly challenging, as..

Absolutely terrible service. Truly frustrating general practice, with an appointment booking process that's completely unacceptable. Phone lines are perpetually unanswered, and you inevitably find..

I signed up half a year ago, and despite being diabetic, I feel completely neglected. Neither my general practitioner nor the nursing staff have reached out to help me manage my condition or provide..

Booking an appointment here is an incredibly frustrating experience. It's utterly absurd that the only way to schedule a visit is by calling on the day of service. Their current scheduling method is..

I dialed 102 times just to connect, and once I finally got through, I was left waiting on hold for nearly an hour before speaking with a receptionist. Then, to my frustration, I was informed that an..

I contacted the medical practice early today at around 10:20 and was informed I could either hold in the queue or select option 1 for a callback. I chose the callback option, and to my delight, they..

Getting a medical appointment at Lower Medical Centre is a frustrating experience that requires persistent phone dialing right after 8am. Expect to spend around 10 minutes just to connect, only to..

Dismissed from medical consultation despite clinic's claim of welcoming patients from outside their catchment area. This experience perfectly captures the current dysfunctional state of general..

I've just endured a frustrating 51-minute wait, starting from position 15 in the queue, only to finally reach the front of the line and have the representative abruptly hang up on me! Absolutely..

Scheduling a consultation is completely out of the question, plain and clear.

The medical office is pretty standard, and I didn't experience significant delays beyond my scheduled time. However, my primary criticism is the difficulty in hearing staff when they call patient..

Kindly schedule Granda Harry for an appointment today, if possible.

Stuck on hold at the moment, number 15 in line. I'll share my experience after finally connecting with a representative.

I'd first like to emphasize that the personnel at this medical practice are absolutely wonderful, but the administrative system they're compelled to operate within is deeply flawed. Currently,..

During my two visits, I was served by Max, and I must say he's truly impressive. Such a professional and invigorating presence for someone his age. I'm genuinely hopeful that his enthusiasm and..

Dr Telford failed to look at my past and recent medical history in an important hospital referral and compromised my health by his omission of important medical history

Getting in touch via phone is a nightmare, and you're met with zero appointment availability Their scheduling approach is completely nonsensical Everyone's time gets squandered by having to ring up..

Spent nearly a quarter-hour waiting on hold, and just when I finally reached a representative, they inexplicably failed to pick up 😒

I attempted to call 127 times during my initial try to schedule an appointment, only to be informed that no slots were available. On my subsequent attempt, I waited 10 minutes on hold to inquire..