Jubilee Park Medical Centre
WH
William H. one year ago • From Google
Bad
This medical practice is an absolute disaster, deserving zero stars if such a rating existed. Their recent CQC evaluations clearly reflect their substandard performance. "Unable to handle your call" should be prominently displayed on their website. For two weeks, I've struggled to secure a GP appointment for my daughter. When I visited in person, I was informed that bookings are exclusively telephone-based. They instructed me to call at 8am, but every attempt - whether at 8am, 9am, 10am, or 2pm - results in the same automated message about excessive call volumes. On the rare occasion you actually connect with someone, you'll likely encounter a 'training GP' who lacks prescription authorization. Their typical recommendation is to visit the walk-in centre instead. Truly exceptional services reveal their quality during challenging times, and this practice epitomizes complete inadequacy. It's a stark illustration of the NHS's systemic breakdown. However, I must note that my GP in Burton Joyce, while sometimes slow to schedule, at least provides communication and appointments. This practice could definitely learn from that approach.
Andrew H.