DB

Derek B. 5 years ago • From Google

Rating

Bad

Terrible Surgery Experience: Avoid at All Costs

I switched to this medical practice six weeks ago, and the only positive aspect I can highlight is the staff at the reception. I paid £120 for a private medical examination required for my recent adoption application, but it took five weeks for the doctor to forward the necessary documentation to my social worker. They even sent off my stool sample without checking it for blood—a key reason why it was requested in light of some stomach concerns—forcing me to repeat that test. I've sent multiple emails requesting full access to patient records (which I had with my previous clinic), yet they have not replied. Today, I visited and showed a student physician a rash on my leg; unfortunately, he could not identify what it was and did not suggest any treatments or creams. The final straw came when I discovered they do not handle group 2 medicals, which meant that if I stayed any longer at their office, I'd risk losing my driving job. Overall, this surgery has been exceedingly disappointing—consider yourself warned against choosing this practice!

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