Market Surgery
Michala M. 4 years ago • From Google
Bad
Terrible surgery with cruel and unhelpful staff
I'll just copy and paste what I sent to the practice below: To whom it may concern, (I would address the practice manager here but I actually have something to say regarding them as well and don't find them pleasant at all.)I want to formally document this complaint against The Market Surgery. Having been a lifelong patient at this surgery, I am utterly dismayed by the consistently poor treatment patients receive. From my personal experiences, the reception and dispensary staff handle patient interactions in an unacceptably unprofessional manner, especially considering how frequently the surgery closes for supposed "training" sessions. The staff's behavior is nothing short of appalling, and I have been repeatedly belittled, disregarded, and made to feel insignificant by nearly every staff member at reception and in the dispensary (with the sole exception of the blister pack administrator, who appears to be the only compassionate employee). Today, a dispensary staff member even went so far as to mockingly invite me to have the crisis team contact her after they had explicitly instructed her to dispense my critical medication, responding with a provocative "please do, please do get them to contact me" in a clearly demeaning tone. I am certain that the abysmal treatment from your staff could potentially drive vulnerable individuals to self-harm. Your fundamental purpose is to support and care for people, not to exacerbate their distress. The number of times your team has reduced me to tears, frustration, and emotional turmoil while simultaneously spreading misinformation is completely unacceptable. I fully intend to escalate this matter to NHS England. Healthcare professionals have a moral obligation to support and uplift patients. I am astounded that many of your staff seem entirely indifferent to patient welfare. While your automated messages request kindness towards staff, perhaps the staff should first learn to treat patients with basic human dignity. Regards
The most abysmal general practitioner service I've ever encountered. Patients are frequently disregarded, even when battling numerous health challenges beyond their control, such as inherited or..
Market Surgery
Raymo S.
Compassionate medical staff who go above and beyond to provide excellent care and support.
Market Surgery
Michala M.
I'll just copy and paste what I sent to the practice below: To whom it may concern, (I would address the practice manager here but I actually have something to say regarding them as well and don't..
Market Surgery
Chris T.
Always stepping up to provide support during challenging moments
Market Surgery
Jan J.
I've been a lifelong patient at this medical practice, and I can honestly say I've never encountered any issues. In my view, they're top-notch. If urgent, they'll accommodate you for same-day..
Market Surgery
Barbara B.
The front desk staff are incredibly compassionate, though they can only schedule what's actually available. Dr. Florence Kind is equally attentive and extremely detailed in her approach to patient..
Market Surgery
The m.
Complete disappointment across the board
Market Surgery
Estelle W.
This medical office has consistently been extremely supportive and responsive to my needs.
Market Surgery
Ivor S.
Despite challenging pandemic limitations, the employees consistently demonstrate exceptional effort and commitment, striving to provide the best possible service. Kudos to the entire team for their..
Market Surgery
Jenny C.
An absolutely outstanding surgical procedure that exceeded all my expectations.
Market Surgery
Keith F.
My spouse and I are fully satisfied with this medical practice. They consistently communicate about scheduled visits and forthcoming medical procedures or injections. While telephone scheduling can..
Market Surgery
Shawn T.
Had an appointment with Dr. Sian today Incredibly attentive and caring physician. Punctual and efficient with scheduling. Market Surgery is simply outstanding. Our family has been loyal patients for..
Market Surgery
Tracy B.
I count myself truly fortunate to have such a remarkable neighborhood medical center. The clinic facilities are consistently pristine and well-maintained. The administrative team and healthcare..
Market Surgery
philip a.
As is typical, securing an appointment with this organization is impossible. I attempted to book an advance slot three days prior to my return from work, but they flatly refused, insisting I must..
Market Surgery
Dianne W.
I am incredibly thankful that my family relies on The Market Surgery for our healthcare needs. Over the recent years, we've experienced exceptional treatment, even amid the NHS challenges and what..
Market Surgery
Jem H.
Competent and reliable service provider.
Market Surgery
Julie W.
Encountered the most unpleasant physician imaginable. She seems intent on discouraging future visits. I've never experienced such treatment before, and the front desk staff have always been..
Market Surgery
Loving L.
This medical practice is absolutely terrible with unprofessional staff and incompetent healthcare providers. The doctors and nurses are completely unhelpful and disregarded my urgent need for a..
Market Surgery
K K.
Scheduling is consistently delayed by at least half an hour! Extremely uncooperative, we simply required an inhaler today. They refused to provide it, directing us elsewhere. Another pharmacy..
Market Surgery
Ilona L.
I reached out seeking medical consultation due to potential medication side effects, but was only given the option of a consultant appointment in two weeks, with no immediate doctor's availability..
Market Surgery
Jacki S.