Hazeldene Medical Centre
Bigred0818 B. 7 years ago • From Google
Bad
Terrible surgery with frustrating booking and minimal care
The medical practice is a complete disaster, starting with their absurd and incompetent appointment scheduling. The morning booking process is a nightmare - you must call precisely at 8am, only to be placed on hold, and by 8:20am, all daily slots are already exhausted. If you're still waiting on the line at that point, you're out of luck and must attempt again the next day. It's astonishing that despite numerous complaints about this monumentally ineffective booking system, the surgery makes no effort to improve. Appointments are virtually never available outside standard working hours, forcing patients to repeatedly take time off work - an incredibly inconvenient situation, especially when multiple consultations are required. Each GP interaction leaves me feeling they've done the absolute minimum, merely checking off bureaucratic boxes before rushing me out. I consistently feel unheard and unconvinced that they genuinely comprehend my medical concerns. The reception staff are inconsistent - occasionally helpful, but often as disappointing as the doctors themselves. My recommendation is simple: steer clear of this surgery entirely. As I have done, seek out a more competent medical practice.
Attempting to schedule an appointment at this medical practice is incredibly frustrating. The phone system is a nightmare where patients must call precisely at 8am to secure a slot, but by the time..
Hazeldene Medical Centre
Kathryn B.
I've got no gripes to share. While I experienced some challenges previously, I've noticed significant enhancements in recent times, and the personnel are now consistently pleasant and supportive.
Hazeldene Medical Centre
kitty s.
I recently met with Dr Boulter and was thoroughly impressed by his compassionate approach. He paid close attention to my health concerns, offering a comprehensive and balanced perspective on..
Hazeldene Medical Centre
Ahmad H.
The receptionist Casey is truly exceptional in helping me during a challenging time. As my health has declined, scheduling appointments became increasingly difficult, especially when I needed to..
Hazeldene Medical Centre
John H.
Medical professionals continue to dodge in-person consultations despite my explicit request for a direct appointment. I managed to connect with a physician working remotely, and the interaction felt..
Hazeldene Medical Centre
david b.
I am truly amazed by the exceptional service at Hazeldene, which has become my go-to medical practice. From the moment you interact with their warm and helpful Reception Staff to receiving the care..
Hazeldene Medical Centre
Claire N.
I couldn't be more pleased with this practice and happily endorse it. Scheduling an appointment is typically straightforward when calling first thing in the morning, their digital consultation..
Hazeldene Medical Centre
Carys H.
Can only schedule same-day doctor visits, no option to book ahead of time. However, the staff members are friendly and pleasant.
Hazeldene Medical Centre
Hilton G.
Hi, I want to express my sincere appreciation and acknowledge the exceptional service I received at Hazeldene Medical Centre on Moston Lane. Specifically, I'd like to highlight an extraordinary..
Hazeldene Medical Centre
Ali A.
Incredible procedure! Huge thanks to Dr Akbar for an outstanding medical experience!
Hazeldene Medical Centre
Andrew M.
I battled a chest infection from December 9th to January 21st, requiring three rounds of antibiotics. During the first week, my concerns were repeatedly ignored. On December 12th, I was 37th in the..
Hazeldene Medical Centre
dianne w.
I want to express my gratitude to Dr Muhammad for his exceptional care and dedication. He has been incredibly thorough in his approach to my complex medical situation, involving Addison's disease..
Hazeldene Medical Centre
Colin B.
Staff at this medical office are incredibly unprofessional. The front desk employee lacks basic courtesy, and the Practice Manager offers nothing more than empty promises. As for the physicians,..
Hazeldene Medical Centre
Lee G.
I consider this medical practice to be completely unprofessional. We scheduled an appointment for my child, but the physician failed to show up, resulting in two adults being turned away and..
Hazeldene Medical Centre
Monika Ś.
Absolutely terrible choice of general practitioner. Would strongly advise looking elsewhere for medical care. This doctor is not worth your time or trust.
Hazeldene Medical Centre
Joseph J.
The physician was exceptional. I feel completely confident in their care. The doctor demonstrated utmost professionalism. An incredibly positive medical encounter. Truly outstanding.
Hazeldene Medical Centre
walter d.
This incredible training absolutely rescued me on two separate occasions
Hazeldene Medical Centre
Joanna M.
My recent visit to another medical facility highlighted just how exceptional Hazeldean Medical practice truly is. After enduring a frustratingly long 15-minute wait to be processed, I was reminded..
Hazeldene Medical Centre
bigred0818 b.
The medical practice is a complete disaster, starting with their absurd and incompetent appointment scheduling. The morning booking process is a nightmare - you must call precisely at 8am, only to..
Hazeldene Medical Centre
Zoe H.
From the moment I first contacted the GP surgery, my experience has been absolutely outstanding. In a time when healthcare access can often be complicated and frustrating, this surgery emerges as a..
Hazeldene Medical Centre
Elizabeth M.