IN

Intzar N. 3 years ago • From Google

Rating

Bad

Terrible surgery with impossible appointment booking

I'm deeply disheartened by my previous high regard for this medical practice, now completely shattered due to the impossibility of securing an appointment. I'm now reduced to only visiting the hospital during emergencies. If this is their approach to patient care, they might as well shut their doors entirely. What purpose does a medical practice serve if booking an appointment seems impossible? I've spent two to three days attempting to schedule a consultation, precisely timing my call when the lines open, only to be met with an automated message declaring all slots fully booked - it's incomprehensible. I spoke with a receptionist who casually suggested booking three weeks out, despite my explanation of being in severe pain. Her indifferent response was simply to wait three weeks. This surgery is absolutely unacceptable and deserves to be permanently closed. The level of unprofessionalism is shameful. While I could elaborate further with experiences from my family members, I believe the message is clear.

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