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Israa A. one year ago • From Google

Rating

Poor

Terrible surgery with poor hygiene and patient care

I've had multiple frustrating experiences with this medical practice. During our initial consultation, Dr Szyszko inserted her bare, unwashed finger into my unvaccinated 6-week-old's mouth without seeking consent or wearing gloves - a serious breach of infection control protocols. She had been typing on her computer while walking through hallways and touching various door handles before this incident. This practice absolutely warrants reporting to the Care Quality Commission! Additionally, they were consistently slow in processing referrals, forcing me to spend countless hours following up myself. While I understand the immense pressures facing the NHS and general practices, patient care should always remain the top priority. The basic act of hand washing isn't complicated. The sole reason I'm not giving a single star is that I later saw another GP regarding a wrist issue who was truly exceptional. Unfortunately, I can't recall her name, but she genuinely deserves a 5-star rating on her own merits.

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