AV

Andre V. one year ago • From Google

Rating

Bad

Terrible surgery with racist receptionists

This medical practice exclusively caters to patients with a single medical condition. Should you have multiple health issues, they become uncooperative. The receptionists turn hostile on the phone, start ignoring calls, and when you arrive in person, they demand you leave. The front desk staff act like immature schoolchildren, chatting in their native language, exchanging smirks and giggles. They begin accusing patients of wasting their time. The physicians (Dr. DeSouza and Dr. Singh) arbitrarily cancel appointments without patient consultation and schedule visits without consent. Subsequently, they penalize patients by issuing notices to seek alternative healthcare providers. This was my personal experience. Or perhaps their bias extends to a 40-year-old male of Portuguese/Angolan heritage. The sole professional who demonstrates competence is the blood-drawing nurse. This is likely because her interaction with receptionists and doctors is minimal.

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