Oakwood Surgery
Hash A. one year ago • From Google
Bad
Terrible surgery with rude staff and zero help
AVOID; One of the most poorly run medical practices I have ever encountered, with endless phone wait times and receptionists displaying a lack of professionalism and an unwarranted sense of importance, particularly the Indian woman with dyed hair who provides incredibly disrespectful responses to even the simplest inquiries. Constant false promises of return calls and follow-ups regarding appointments, with their online system being completely unreliable and prone to technical issues. When attempting to report problems, patients are immediately blamed and told everything is working fine for others, only responding effectively when threatened with escalation. Incompetent reception staff and a fundamentally mismanaged clinic - steer clear at all costs. I'm thrilled to be leaving this practice due to their appalling, discourteous treatment of patients. With the exception of Al-Qazi, Kosar, and the excellent blood test technician, the majority of staff desperately need training in basic customer service and compassionate patient care.
The staff here are completely unprofessional, with management and front desk personnel displaying discriminatory attitudes. The reception area is hostile, and patients are treated with utter..
Oakwood Surgery
Ali i.
Completely useless medical professionals, I struggled to secure an appointment after waiting two months with a new physician. He appeared unprofessional and lacking proper medical demeanor. The..
Oakwood Surgery
DILSHAD A.
Exceptional service from both medical personnel and physicians. My wife and I recently attended an in-person consultation with a female doctor who was incredibly professional and punctual. We were..
Oakwood Surgery
Mohammed A.
If you have children, steer clear of this medical practice. Their service is absolutely dreadful and completely unacceptable.
Oakwood Surgery
Selina H.
Dr. Waeil is an exceptional physician who truly demonstrates compassion and attentiveness during consultations. He genuinely listens to patients' concerns. Nurse Najmi was also excellent, and the..
Oakwood Surgery
Omar K.
The receptionist's behavior was utterly appalling and shameful, consistently displaying a disrespectful and degrading attitude towards patients. They seem to believe they can mistreat people without..
Oakwood Surgery
Ismaeel F.
Exceptional customer care, with incredibly warm and welcoming personnel—particularly the manager who went above and beyond. The medical professionals were outstanding, delivering top-notch service..
Oakwood Surgery
syed s.
I brought my child to her scheduled visit, and we've been sitting here for over 60 minutes past the designated time. The pace is incredibly sluggish, and the overall experience has been nothing..
Oakwood Surgery
Shameem A.
Davinder promptly scheduled my physiotherapy consultation without delay. I had been waiting for this appointment for over half a year, and until now, no one had taken the initiative to set it up. My..
Oakwood Surgery
brendon b.
The quality of service continues to decline... During my recent visit, I was shocked to see a mere child manning the reception desk, utterly unqualified to assist an elderly woman with a basic..
Oakwood Surgery
Abdullah B.
I was truly appreciative of the Clinical pharmacist Mr Samir, who expertly suggested all the essential diagnostic tests. Moreover, he proactively reached out with a phone call once the results were..
Oakwood Surgery
Aseel A.
I've undergone numerous medical procedures, but the experience at Oakwood surgery was by far the most frustrating. Their staff, particularly the receptionist, demonstrated an unprecedented level of..
Oakwood Surgery
A H.
Dr. Anas from Oakwood Surgery is an exceptional general practitioner who exemplifies medical excellence and empathy. He demonstrates remarkable attentiveness during consultations, giving each..
Oakwood Surgery
Khalil A.
We've been loyal patients of this medical office for a considerable time. While Dr. Qazi is highly skilled, scheduling with him can be challenging due to limited availability. Najmi and Kausar are..
Oakwood Surgery
Mizz A.
Scheduling an appointment here is incredibly frustrating. Despite multiple attempts through their online booking system, we've received zero callback responses. Any communication attempts are..
Oakwood Surgery
Zak Z.
A truly compassionate physician who demonstrates exceptional bedside manner and goes out of their way to be kind and supportive.
Oakwood Surgery
simrat s.
I visited the clinic seeking guidance on dental concerns related to my chemotherapy treatment and advice on managing side effects. Dr. Shiraz Butt was extremely unprofessional, immediately..
Oakwood Surgery
Abu S.
Exceptional medical procedure, with heartfelt gratitude to Kossar for providing extraordinary support to me and my loved ones, particularly during the birth of my child
Oakwood Surgery
zhora K.
The doctors, Dr Al Qazi and Dr Vivani, are excellent, but the staff's behavior is unacceptable. They are incredibly rude, preventing patients from speaking and becoming defensive when questions are..
Oakwood Surgery
Sharon C.
Incredible kudos to our fantastic front desk staff and Nurse Oppi, who demonstrates remarkable empathy, integrity, and top-tier professionalism. We commend you for continuing to provide such..
Oakwood Surgery
Aayat K.