Oakwood Surgery
Hash A. 2 years ago • From Google
Bad
Terrible surgery with rude staff and zero help
AVOID; One of the most poorly run medical practices I have ever encountered, with endless phone wait times and receptionists displaying a lack of professionalism and an unwarranted sense of importance, particularly the Indian woman with dyed hair who provides incredibly disrespectful responses to even the simplest inquiries. Constant false promises of return calls and follow-ups regarding appointments, with their online system being completely unreliable and prone to technical issues. When attempting to report problems, patients are immediately blamed and told everything is working fine for others, only responding effectively when threatened with escalation. Incompetent reception staff and a fundamentally mismanaged clinic - steer clear at all costs. I'm thrilled to be leaving this practice due to their appalling, discourteous treatment of patients. With the exception of Al-Qazi, Kosar, and the excellent blood test technician, the majority of staff desperately need training in basic customer service and compassionate patient care.
A top-tier physician from Yemen, truly among the most exceptional medical professionals globally
Oakwood Surgery
Sumyra B.
Repeatedly, my interactions with this medical practice have been truly outstanding. Even under significant administrative and front desk challenges, the staff consistently demonstrate extraordinary..
Oakwood Surgery
Humaira W.
Absolutely terrible medical practice with incompetent front desk staff who consistently fail to schedule proper doctor appointments. Instead, you're always pawned off to clinicians who seem..
Oakwood Surgery
frank f.
Dr. Weil provides exceptional care, consistently dedicating time to attentively hear patient concerns. The other medical professionals at the practice are equally competent. Kossar, in particular,..
Oakwood Surgery
Shaziah k.
After years of only seeing locums, pharmacists, or nurses, I finally saw my actual named GP. While Nurse Saima and Dr Al Kazi are competent and caring professionals, I still experience significant..
Oakwood Surgery
Selina H.
Dr. Waeil is an exceptional physician who truly demonstrates compassion and attentiveness during consultations. He genuinely listens to patients' concerns. Nurse Najmi was also excellent, and the..
Oakwood Surgery
A B.
The surgical practice is a complete disaster. The front desk staff constantly change their protocols on a whim, creating endless confusion. What the nurses communicate contradicts what the..
Oakwood Surgery
Hifsa F.
Avoid visiting Oakwood Surgery as their staff demonstrates a clear lack of professional competence and appears to display discriminatory attitudes towards Muslim patients.
Oakwood Surgery
Lam-ya I.
During our visit to this medical practice today, my husband sought treatment for his back discomfort. Dr. Anas demonstrated exceptional care, immediately scheduling an appointment for me with..
Oakwood Surgery
Rabia A.
Delightful medical facility. The front desk staff were incredibly welcoming and handled my inquiry with speed and professionalism. Impressively spotless environment as well!
Oakwood Surgery
Layton K.
absolute worst service imaginable the staff and management seem completely indifferent to patient care scheduling is a joke with appointments running perpetually behind and the medical professionals..
Oakwood Surgery
syed s.
I brought my child to her scheduled visit, and we've been sitting here for over 60 minutes past the designated time. The pace is incredibly sluggish, and the overall experience has been nothing..
Oakwood Surgery
reiko k.
The employees were incredibly courteous and went above and beyond to assist me in every way possible.
Oakwood Surgery
Von K.
I've been a patient at this medical practice since my earliest days, so they've been my healthcare providers for decades. Today, I brought my son in for an appointment. The receptionist, Davindar..
Oakwood Surgery
Mizz A.
Scheduling an appointment here is incredibly frustrating. Despite multiple attempts through their online booking system, we've received zero callback responses. Any communication attempts are..
Oakwood Surgery
Khalil A.
We've been loyal patients of this medical office for a considerable time. While Dr. Qazi is highly skilled, scheduling with him can be challenging due to limited availability. Najmi and Kausar are..
Oakwood Surgery
R F.
I was utterly frustrated when my elderly father couldn't secure a medical appointment 🙄 The disrespectful handling of senior patients was so appalling that I was forced to involve PALS. The..
Oakwood Surgery
ACH A.
Prompt scheduling, excellent correspondence, and consistently helpful from start to finish.
Oakwood Surgery
Abdullah B.
I was truly appreciative of the Clinical pharmacist Mr Samir, who expertly suggested all the essential diagnostic tests. Moreover, he proactively reached out with a phone call once the results were..
Oakwood Surgery
Ifti T.
Completely incompetent and stunningly dim-witted
Oakwood Surgery
Caramel A.