BW

Britney W. 5 years ago • From Google

Rating

Bad

Terrible surgery with zero communication and support

I am utterly frustrated with this medical practice! Their communication channels are completely ineffective. They consistently fail to pick up phone calls. We were left waiting for over two hours with absolutely no response. In a potential emergency situation, what purpose does a medical facility serve if they won't even answer a basic phone call? It's crucial to take proper action when dealing with health matters, as these are not trivial concerns. Without adequate staff, communication protocols, or responsiveness, I fail to understand how they can even call themselves a legitimate surgery center. I implore them to provide at least a specific timeframe for patient contact if they cannot manage to answer calls in real-time. I am genuinely shocked and deeply disappointed by their complete lack of professional communication. The level of service is absolutely unacceptable. Extremely poor.

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