Fir Park Medical Centre

The personnel display a consistently discourteous and unaccommodating attitude, occasionally bordering on malicious. The physicians demonstrate a complete lack of accountability and appear..

This medical practice harbors the most disregarding physicians I've encountered. They completely disregard patient concerns, attempting to rationalize or suggest you're exaggerating, and are..

A patient expressed frustration after waiting an entire day without receiving a callback. The receptionist ultimately suggests calling emergency services as no GP is available, despite the patient..

Haven’t actually seen a doctor in over 3 years, everything is dealt with by the shouty nurse. 15 mins, only talk about what you have come for. So rude. Sent to Boots pharmacy for diagnosis,..

This place would be decent if they could manage basic customer service! The employees are discourteous and completely unwilling to assist. If answering the phone feels like a burden to them, they're..

Scheduling a consultation here is like trying to catch smoke with a net - utterly impossible. Every time I attempt to book a slot, I'm met with endless unavailability and frustration. Their..

Extremely let down by the indifferent and unhelpful front desk staff member Hannah. Seriously considering switching medical practices due to this poor experience.

Dismissing my wife's concerns by claiming they're overwhelmed, which might seem reasonable, but she's critically unwell, and they similarly disregarded her brother, who passed away six months later..

Practice's administrative team lacks professionalism and courtesy. While the doctors themselves provide quality care when you manage to see them, securing an appointment is incredibly challenging..

Pretty decent, no major complaints

I reached out to the medical practice to schedule a consultation with a general practitioner, as recommended by a healthcare professional I had consulted previously. Upon connecting with the..

Dialed repeatedly from 7:58 to 8:30 AM for three consecutive mornings, following guidance from 111. Made well over 100 attempts each morning, with no response for the first two days. On the third..

This surgery is appalling. I sent an email and received an automated acknowledgment. When no reply came, I phoned and the receptionist claimed they hadn't received my email and the address had..

Despite the challenge of scheduling a consultation with a general practitioner, I can genuinely say the patience required is absolutely justified. The physician I consulted was exceptionally..

The updated scheduling platform is incredibly convenient for professionals. I submitted my appointment request early this morning and received a prompt follow-up call shortly after. The medical..

I cannot emphasize enough the exceptional level of care I experienced during my surgical procedure. Every staff member, from the front desk personnel to the medical professionals and physicians,..

I've submitted two separate repeat prescription requests for critical medication, and they've completely ignored them. As a result, I've missed three days of medication during a period when I was..

Been attempting to schedule a medical consultation since early morning after detecting a concerning physical abnormality during my personal hygiene routine. Encountered an automated queue system..

Spent over an hour on the phone without securing an appointment, with the line constantly busy and excessive wait times. This system desperately requires immediate improvement. I must commend Bev..

Experienced a vehicular collision. Seeking medical consultation. Dysfunctional lottery contact platform is problematic.