JA

Jessica A. 4 years ago • From Google

Rating

Bad

Terrible wait for medical consultation

The administrative procedures at this medical centre are absolutely abysmal! Despite being in the UK for six months, I've been unable to secure a consultation due to their complete lack of phone responsiveness. It took intervention from my university's wellbeing department just to get them to answer calls, and when they finally did, they merely instructed me to call back the next day, claiming no available slots. My next potential consultation is a phone appointment in April, leaving me, an international student with chronic conditions, essentially without medical support in this city. The receptionists are incredibly unhelpful and dismissive, offering zero opportunity to explain my medical circumstances. I initially chose this centre purely out of geographical convenience and total inexperience, but I'm now determined to change GP practices. This has been the most disastrous healthcare decision I've ever made. Even in my home country - a developing nation - accessing medical care is far less challenging. To any international students reading this: absolutely do not register with this GP if you want any chance of receiving medical consultations.

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