Highfield Surgery

I'd give zero stars if I could. Despite accepting the lack of in-person meetings, I scheduled a phone consultation at 10:10am, which never happened. Multiple attempts to contact them were met with..

A heartfelt appreciation goes out to Nurse Debbie and Dr Espada for their exceptional care. They were incredibly attentive, compassionate, and considerate throughout my treatment. Living with a..

Requested an appointment for Monday at 8am, and it's now Thursday. They've informed me that the pharmacy will determine medication availability on Monday, which means 10 days will have passed since..

Regrettably, the current healthcare situation is bleak. It seems there's a shortage of general practitioners. When I called in mid-December, the new system appeared low-priority, with up to a 3-day..

I've made multiple calls to schedule appointments and was directed to get blood work done. At the walk-in centre, a UTI was identified, but I was told to wait for the next available slot, which..

Highfield Surgery epitomizes inconsistency—particularly in my care, which has been consistently subpar for over two years. Managing a chronic condition and dependent on opiates that have..

A truly disappointing encounter. My spouse contacted the medical office early morning to schedule a consultation for our 8-year-old daughter, who was suffering from severe ear pain and fever. The..

Top-notch general practitioners and healthcare professionals who demonstrate genuine compassion, expertise, and attentiveness. Dr. Bennetts has consistently provided outstanding care for both myself..

I'm noticing my bronchitis symptoms are seemingly not critical, yet I'm incredibly worried. The possibility of waiting weeks for an appointment is shocking. This approach feels like pure negligence..

Lacking skill and displaying a complete absence of professional conduct.

Heeding the skeptics' warnings, I was initially hesitant about my scheduled visit. However, Dr. Martin proved to be exceptional—a delightful professional who ensured a completely painless..

Met Paul recently and the experience was absolutely fantastic. He immediately helped me feel comfortable, which is quite challenging given my typical unease. I'm truly grateful for his approach. In..

The medical professionals and personnel here consistently demonstrate compassion and a willingness to assist.

Encountered a frustrating delay when my prescription wasn't transmitted to the pharmacy, resulting in a two-hour wait for another triage and a subsequent return trip to collect my medication.

My wife Sandra and I have been patients at Highfield Surgery for nearly four decades, starting with Dr. Priestly on Station Rd, then moving to Gorton St, and now located on South Shore Lytham Rd. We..

I encountered several outstanding physicians at this facility. Their diagnostic abilities are impressive, despite a slight holdup caused by one staff member. Currently, I'm on an expedited medical..

Utterly disgraceful conduct. I've been with Highfield for approximately 2-3 years, and I've never encountered such an incompetent medical practice. Having managed my asthma for 38 years with a..

The reception staff exhibit a clear mob mentality, closing ranks when one of them is challenged. Their interpersonal skills are nonexistent, and they consistently adopt a defensive stance. They..

A consistently pleasant interaction every time

It appears this is a recurring problem, judging by the numerous negative reviews. After submitting an online form, I received a callback only to be informed that I must wait three days to determine..