MH

Margaux H. 2 years ago • From Google

Rating

Bad

Terrible wait times and vanishing patient care

What has become of the Jenner Practice! This practice used to be a reputable GP clinic, but now it's a poorly managed, disgracefully led shell of its former self. When you enter, the waiting area is eerily empty, with patients primarily clustered at the reception, being redirected to online services. The waiting room has seemingly disappeared, supposedly due to COVID - despite restrictions being lifted over two years ago. I'm genuinely concerned that patients might suffer serious health consequences or even fatal outcomes because of this deplorable medical facility. The mounting negative reviews suggest the situation is deteriorating. The Care Quality Commission must urgently downgrade or completely close this establishment. Securing an appointment is nearly impossible, and obtaining blood test results takes around two weeks, with a rare telephone consultation if you're fortunate. One can only hope for a hospital referral (which is another problematic saga entirely). This represents the final death blow to the Jenner Practice! Spare me the typical insincere apology!

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