KK

Ky K. 3 years ago • From Google

Rating

Bad

Terrible wait with a sick baby today

I'm forced to award a single star, and that's only because Google doesn't permit a zero-rating. The service is absolutely abysmal. If you somehow navigate past their automated "call back at 2pm for an appointment" script and actually secure a slot, you can be certain you'll endure a wait of at least 15 minutes or more. Today, I sat with my ill infant for 30 minutes beyond my scheduled time, and the staff displayed complete indifference. This isn't an isolated incident - it's a consistent pattern every single time we come here.

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