Lodge Road Surgery

Why aren't the authorities addressing this surgical issue? They've been completely unable to schedule a single appointment in 18 months. Their routine is always the same: they instruct patients to..

Spent an excruciatingly long time waiting on hold, and when I finally reached a representative, they abruptly ended the call without even addressing my simple inquiry. Absolutely unacceptable..

Absolutely terrible general practitioner. For an entire month, I've been unsuccessful in scheduling an appointment due to their apparent unwillingness to provide service.

Absolutely horrific service! I had a scheduled vaccination appointment this morning at 11:20am. I proactively called the reception to inform them I'd be slightly delayed by 10 minutes, and they..

The staff here are incredibly friendly... They're always eager to assist... Especially miss ruby, who goes above and beyond... I absolutely adore this medical facility......

Extremely poor customer service at the front desk

Since Dr. Jhanjee's departure, the surgical practice has experienced a significant decline in quality and performance.

Unwelcoming front desk personnel. Uncooperative and lacking in assistance.

Absolutely horrible customer service!

This surgical center is absolutely terrible. Trying to book an appointment is nearly impossible - when you call right at their opening time at 8am, by 8:12 they claim to be fully booked for the day...

I've been attempting to contact their office since early morning, precisely 7:50am, with the goal of securing a prompt appointment slot for my mother. Despite persistently trying for 20 minutes, I..

At Lodge Road Surgery, Guljeet Mahal stands out as an exceptionally compassionate, courteous, and supportive healthcare professional. Her dedication to patient care is truly remarkable, as she went..

An absolute nightmare of medical care. I'm baffled how Dr Duggal manages to practice as a general practitioner. The level of incompetence is staggering. Their communication is non-existent. If you..

The English front desk staff displayed a notably discourteous demeanor, in contrast to their Asian and European colleagues who appeared quite courteous. I want to emphasize that this observation is..

I contacted the customer service representative today, and the conversation was extremely unpleasant. The employee was discourteous and spoke to me in an unprofessional manner. In the future, I..

This establishment is absolutely terrible. I've been trying to secure an appointment for weeks without success. Despite repeatedly calling at 8 am for multiple days, I've made around 20 calls, and..

Utterly disgraceful! Spent half an hour waiting in line. Then abruptly disconnected. Now I'm stuck listening to a busy signal. Thank goodness this isn't my primary care physician. Making this call..

I visited the clinic to submit registration forms, and the sole receptionist seemed irritated by my submission of four documents. She claimed she was too busy and instructed me to return at 3pm when..

I attempted to schedule an appointment for my child, calling repeatedly over four days, but the receptionist consistently claimed they were fully booked. While all the staff members were pleasant,..

My visit was truly pleasant, with all personnel demonstrating exceptional hospitality and ensuring my comfort throughout my medical procedure. The facility itself was immaculately maintained and..