Mill Road Surgery

Utterly frustrating experience with this service. Spent three consecutive mornings attempting to schedule an appointment from 8am, all to no avail. I require a blood test due to potential anemia,..

Unhelpful front desk staff and an absurdly complex prescription process that feels like navigating a bureaucratic nightmare. Despite these frustrations, the doctors themselves are actually quite..

For those in the Clinical Research field, the workload has escalated dramatically. It seems unfair that General Practitioners aren't putting in the same effort. Pre-existing issues have now..

The front desk staff display an appalling lack of compassion. Every patient deserves medical attention... how can the receptionist determine who matters more: me or a critically ill infant? The..

I encountered numerous issues with this medical practice from the start. During my initial patient registration, they misplaced my submitted forms, causing significant delays in securing a GP..

Unhelpful and discourteous staff at the front desk and in customer support

The administrative setup has some shortcomings (misplaced documents, poor communication), yet critical matters and scheduling are handled effectively. It seems they're making sincere efforts despite..

I've only interacted with this medical practice a few times recently, but each encounter has been remarkably positive and supportive. During my most recent visit regarding a health issue, they..

A successful yet compact procedure, performed by a warm and welcoming medical team.

Absolutely the most disrespectful and subpar service I've ever experienced.

The establishment has significantly improved compared to its previous state. In the past, there was a notoriously difficult employee who would abruptly terminate phone calls, creating a terrible..

I've been a patient at this clinic for three years now. Overall, they provide excellent care, are dependable, have a straightforward approach, and their wait times are consistently short.

Absolutely terrible customer service. Their phone lines are constantly unresponsive, and they send patients to get blood tests without providing the necessary paperwork, resulting in test..

I've patronized this establishment multiple times since becoming a member a couple of years back. Without exception, the entire team has consistently provided warm, attentive service and addressed..

I was initially apprehensive due to the negative feedback online, but I'm thrilled to report that my experience has been completely contrary to those criticisms. From the registration process to..

The personnel consistently demonstrate an appalling lack of professionalism and customer service. I strongly recommend seeking medical care at an alternative healthcare practice nearby.

Managing tasks at a general practice can be demanding, yet the administrative staff at Mill Road clinic consistently demonstrate exceptional support and professionalism, coupled with a warm..

While the current state of the NHS isn't ideal, I must express my sincere gratitude to Dr Ramesh. He truly paid attention to my concerns, maintained a serene and understanding demeanor, and made me..

I've been a patient at this medical practice for a couple of years, and I'm thoroughly impressed. The healthcare professionals, including doctors, nurses, and reception staff, are consistently..

The front desk staff demonstrated an appalling level of unprofessionalism. Their customer service was nonexistent and entirely inadequate. During our phone conversation, they were so dismissive that..