Mill Road Surgery

I've been a patient at this medical practice for a couple of years, and I'm thoroughly impressed. The healthcare professionals, including doctors, nurses, and reception staff, are consistently..

I encountered numerous issues with this medical practice from the start. During my initial patient registration, they misplaced my submitted forms, causing significant delays in securing a GP..

Unhelpful and discourteous staff at the front desk and in customer support

Jaimy, the receptionist, displayed an incredibly unhelpful attitude and seemed completely unaware of the asthma nurse's services.

The establishment has significantly improved compared to its previous state. In the past, there was a notoriously difficult employee who would abruptly terminate phone calls, creating a terrible..

A receptionist named Karen demonstrates appalling unprofessionalism at this facility. She consistently fails to respond to door chimes and neglects to properly verify patient information or provide..

The administrative setup has some shortcomings (misplaced documents, poor communication), yet critical matters and scheduling are handled effectively. It seems they're making sincere efforts despite..

Dr. Yeung and Dr. Ellis are truly exceptional healthcare professionals. Jasmine, one of the receptionists, was incredibly kind and welcoming to both my mother and me during our visit.

First needed, Early October NINETY SIXTY SEVEN. Doctor David Emerson. Immediate late night response at my home. That degree of excellence has obtained continually over the ensuing FIFTY NINE..

I've been a patient at this medical practice for over two decades and have consistently had a positive experience. Appointment and phone consultation wait times are minimal. The communication here..

Absolutely the most disrespectful and subpar service I've ever experienced.

The front desk staff display an appalling lack of compassion. Every patient deserves medical attention... how can the receptionist determine who matters more: me or a critically ill infant? The..

I recently underwent my initial cervical screening at this clinic. The nursing staff was incredibly kind and provided a comprehensive explanation of the procedure. Scheduling the appointment was..

Absolutely dreadful experience. Scheduling an appointment is an overwhelming challenge, and the front desk personnel are discourteous and unhelpful to the point of frustration.

The reception staff are incredibly indifferent and unresponsive. I'm baffled by their unprofessional attitude towards customers. Does anyone even pay attention to these complaints? It seems like no..

The front desk staff display a complete lack of courtesy, abruptly terminating calls when patients seek information. The general practitioner refuses to facilitate hospital referrals, forcing..

Compassionate and supportive medical professionals.

I've patronized this establishment multiple times since becoming a member a couple of years back. Without exception, the entire team has consistently provided warm, attentive service and addressed..

The front desk staff demonstrated an appalling level of unprofessionalism. Their customer service was nonexistent and entirely inadequate. During our phone conversation, they were so dismissive that..

horrible disrespectful treatment towards individuals with disabilities forced me to exit the medical center today after a 30-minute wait for my scheduled appointment the facility was vacant yet they..