Stenhouse Medical Centre

The team members were welcoming, and the healthcare provider I visited was exceptional—they put me at ease and helped me feel relaxed. The front desk personnel have consistently been kind and..

The physicians and nursing staff are excellent. However, the receptionists deserve mention—they seem to think they have medical qualifications. When requesting an appointment with a doctor or nurse,..

I called 111 seeking guidance about my pain since my medication wasn't providing relief. I suffer from endometriosis and cysts, and 111 advised me to contact my GP immediately, so I did. However,..

This practice frequently refuses to refill medications for hospital-related conditions and, most troublingly, has recently rejected a psychiatrist's recommendation for severe postpartum depression..

Called to check on my test results and was met with a dismissive receptionist who was quite impolite. It's unclear how she could have known my situation without even asking for my name or birth date..

My 4-year-old daughter experienced inflamed, painful red tonsils and ear pain. We waited to consult with a physician only to be informed there was nothing wrong, despite her suffering for several..

I'm genuinely appalled at how this medical practice has treated me. Getting any kind of care or prescriptions from the physicians feels like pulling teeth, and securing an appointment is practically..

This website is managed with remarkable ineptitude. Nearly every encounter involves mistakes in paperwork, operations, and staff performance, forcing us to always prepare backup arrangements for any..

The team consistently demonstrates helpfulness, and I receive my requested appointments nearly every time. When they're unable to accommodate my preferred slot, they always explain the reasoning and..

After managing to connect with the receptionist, they deliberately withhold information about alternative choices. I called during the designated booking window, and while all slots were taken,..

I've been in touch with the medical practice on multiple occasions to assist my mother. The entire team has made a real effort to address my concerns and offer comfort when needed. I'm confident..

Steer clear of this place. They'll run endless blood work on you even if you're in critical condition, and that's about it 🙃 The physicians here seem incompetent and completely indifferent to..

I'm unable to complete the registration process. Despite my attempts over the past three weeks, I haven't been able to finalize my registration. It's impossible to reach any of the local doctors by..

I would strongly encourage everyone to visit Stenhouse Medical Centre. The entire team, including receptionists, nurses, and physicians, deserves praise. The staff members are approachable and..

Wonderful healthcare facility with outstanding medical professionals and nursing team. It's a well-regarded practice that operates on an appointment-based system. To schedule your visit, simply call..

Legitimate concerns about prescription status after waiting on hold for twenty minutes could typically be resolved with brief attentive listening. Dismissive attitudes accomplish little beyond..

Would rate zero stars if possible. I waited for over an hour and ten minutes without being attended to, so I walked out. The physicians seemed more interested in staying in their offices making..

The physicians consistently provided outstanding service. The front desk team was exceptionally accommodating and calls were answered quickly. I would strongly suggest this practice to others.

I'd like to express my gratitude to Jordan for the outstanding assistance and genuine care he showed this morning when he helped me obtain my sick note, even though I'd initially reached out to the..

I finally see why locals have lost trust in this facility. We're visiting relatives from Australia and encountered an insect in the accommodation upon arrival. Everyone subsequently fell ill. While..