Manor Park Surgery

Exceptional team working the night shift!

Held me waiting on the phone for more than 25 minutes just to inform me there are no available appointments and to visit the emergency room instead - completely unacceptable and appalling service.

I've been a patient at Manor Park for my entire life, and scheduling appointments has never been a problem. Their online system is straightforward, allowing easy booking or using econsult for..

The medical team at this clinic is exceptional, consistently ready and willing to provide assistance whenever needed.

The physician was quite supportive and professional. However, the front desk staff came across as somewhat dismissive and irritable during my interaction. Additionally, waiting at the pharmacy took..

I accidentally discarded my antidepressant medication this morning, which was quite careless of me. The young blonde receptionist was incredibly supportive and kind. She carefully reviewed my..

Dr.Powers has the ability to make you feel at ease during your consultation, she listens carefully explaining why she is instigating requests for certain tests. I feel she is a very caring person..

Their customer service is absolutely terrible when it comes to phone support! Waiting on hold has become a standard expectation, with call times frequently stretching beyond 40 minutes. Right now,..

Over the past four days, I've been attempting to schedule an appointment both through their website and by phone at 1 PM and 8 AM. I've spent a cumulative 73 minutes on hold, and each interaction..

Been stuck on hold for more than an hour, from 8 am until 9:10 am, only to be informed that no appointments are accessible. This medical practice is absolutely absurd, with no doctors being..

Medical staff carefully changed the leg bandage, providing clear instructions on wound care and supplying emergency contact information for additional support if needed

Unbelievable. Just how terrible can a medical practice be. The physicians refuse to schedule consultations past 4:30 PM, effectively telling all working professionals that they're out of luck if..

Dr Coulson impressed me with her attentive approach, providing a lucid breakdown of her diagnostic perspective. She exudes professionalism, and her explanations are so engaging that I could happily..

Scheduling appointments online is a breeze, and the virtual consultation option is fantastic. Dr. Coulson was exceptional - she was incredibly compassionate and thoroughly explained everything in..

Dr Matthew Barton consistently attributes every medical issue to my weight, dismissing my concerns without proper examination. When I sought help for a painful foot condition, he immediately blamed..

In my view, there are some very bad GPs at this practice who do not take time to listen and rush your appointment. They do not make an accurate record of your appointment. Further, a number of GPs..

An outstanding and remarkable location

Friendly front desk team, but their scheduling process is a nightmare. Booking an appointment seems impossible. Save yourself the frustration - I haven't successfully scheduled anything since 2007.

Absolute chaos from start to finish. I spent three-quarters of an hour on hold, only to have the call abruptly terminated by the representative. To add insult to injury, they then sent me a text..

During my visit to the GP, the staff were courteous and friendly, but the phone receptionist was extremely unpleasant. She repeatedly raised her voice and spoke in an aggressive manner, making me..