Beechwood Medical Centre
Dan one year ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadThere are no appointment’s
I have been with this practice for 2 months and tried to boo k 2 appointments and have received very poor service on both occasions and simply cannot get an appointment. You go on line it directs you to the phone, I rang today at 0800 and was told there were no appointment’s and that’s it and to try again tomorrow. This loop of ring and no appointments so ring tomorrow is the norm and having been assured that the pre Christmas issue was a one off due to high demand etc and “Under normal circumstances” appointments were available is a simply un truth. There is a complaints procedure that is unfit for purpose as it doesn’t work and you get verbal assurances that are simply not true as I have found out. Where are all these doctors and why can’t you get an appointment with one. Terrible customer service and when I saw a GP he didn’t listen to me and he knew better which led to ineffective pain medication that I have had to live with after I had an operation which I pointed out would be the case.
Complete disaster!! I'd rate them zero stars if possible. The front desk personnel clearly think they're medical professionals and behave with an arrogant attitude. I'm switching healthcare..
Beechwood Medical Centre
Gemma H.
It's quite unbelievable. I've been attempting to schedule an appointment for seven weeks now. Samantha, the receptionist, refuses to assist me in securing one. She continuously tells me to visit the..
Beechwood Medical Centre
Sam W.
The experience I've had at this particular medical practice has been extremely disappointing, and I plan to make a change soon. The receptionists exhibit a notable lack of courtesy, with one named..
Beechwood Medical Centre
Chris W.
I recently dedicated around 45 minutes crafting a message to them, all while enduring significant discomfort. However, when I hit the send button, an error notification appeared stating that the..
Beechwood Medical Centre
sonia h.
I have experienced extremely unsatisfactory service from two different receptionists at this medical practice. One is a male, while the other is a female named Charlotte. They both seem to believe..
Beechwood Medical Centre
Rebecca W.
It is extremely cruel. When I called today to explain to the receptionist that I have been having difficulty securing an appointment due to my full-time job and ongoing pain for several weeks, she..
Beechwood Medical Centre
Gary G.
This experience has proven to be the most disappointing medical practice I have encountered. As a patient for five years, I've noticed a steady decline in the quality of care each year. The..
Beechwood Medical Centre
Alice H.
I've only been a patient here for a short time, and my experience has been quite inconsistent. While some of the medical staff are compassionate and helpful both in-person and over the phone, there..
Beechwood Medical Centre
paul m.
Prompt and efficient service with minimal waiting
Beechwood Medical Centre
Kate P.
I reached out to explain that I had a significant appointment for my son, which required me to have my medication today, Thursday, rather than tomorrow. Without it, I am unable to move...
Beechwood Medical Centre
Jo S.
Having recently joined Beechwood Medical Centre after spending my entire life at my previous practice, I must express how impressive it is. I’ve had consultations with Vanessa and Debra, who are..
Beechwood Medical Centre
Lydia K.
The medical treatment I have experienced here is the most disappointing I've encountered. If you somehow succeed in booking an appointment with a nurse or doctor, especially after receiving a..
Beechwood Medical Centre
Leonie D.
I'm utterly frustrated with the healthcare service my boyfriend received today during what was supposed to be his diabetes check-up. They merely collected a urine and blood sample, but the real..
Beechwood Medical Centre
jcoxe0110 j.
Incorrect medication prescribed. No reimbursement provided.
Beechwood Medical Centre
Nick K.
Experiencing unprofessional behavior from the staff over the phone, there seems to be a complete lack of communication among doctors regarding test results. Additionally, there is no dialogue when..
Beechwood Medical Centre
Gareth W.
My visit to the dentist went smoothly - efficient and without discomfort, exactly as I hoped it would be.
Beechwood Medical Centre
Gifferbag C.
These healthcare providers completely disregard critical medications and show zero concern. I've been left without my essential prescriptions for 72 hours, and they offer absolutely no assistance...
Beechwood Medical Centre
bran h.
The front desk staff are incredibly courteous, and the nursing team is consistently supportive and ready to address any questions you might have. Xx
Beechwood Medical Centre
Dan
I have been with this practice for 2 months and tried to boo k 2 appointments and have received very poor service on both occasions and simply cannot get an appointment. You go on line it directs..
Beechwood Medical Centre
lynne g.
I understand we're in a pandemic, but waiting three days for a response is completely unacceptable. Their communication is absolutely appalling.
Beechwood Medical Centre
kirsty b.