Brampton Medical Practice

Excellent standard of care provided, even during particularly busy periods.

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

Excellent experience from my initial phone call this morning through to my appointment this afternoon. Much appreciated.

The appointment ran on schedule today.

After spending years travelling, the clinician at this practice was the only healthcare professional who identified the underlying reasons for my partner's health difficulties. A thorough..

I would suggest this practice to others.

This practice fell well short of expectations. An elderly relative was unable to obtain a home visit despite having significant caring responsibilities at home, with staff indicating he did not meet..

I'm a patient with serious ongoing health needs and I feel my conditions aren't being treated with the urgency they deserve. I struggle to access appointments for specialist blood work or to be seen..

I find the entire team to be approachable and considerate. I've been fortunate in that securing an appointment hasn't presented difficulties, as I'm content to be seen by whichever clinician is..

The practice always seems to have a full schedule, though the team demonstrates genuine care for patients. While there are occasional lapses in efficiency, it's understandable given the demanding..

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.

Patient with complex needs left without adequate support, referrals done incorrectly with incorrect information on them. Due to this patient went without adequate care for a year and missed..

The clinical staff at this practice are excellent, demonstrating genuine care, understanding and attentiveness throughout my visits. I particularly appreciate the supportive approach provided by the..

It is extremely difficult to secure an appointment at this practice - very disappointing.

The reception team were welcoming and efficient, and the clinical staff demonstrated good understanding and knowledge.

I was very grateful to the pharmacy for supplying my prescription on a Saturday. I had placed an order for my medication and it was prepared at the usual location, but I mistakenly believed I had..

I have had a very disappointing experience trying to access appointments at this practice. I would genuinely like to understand how others manage to secure an appointment within a reasonable..

Generally a satisfactory service, though it has become progressively more challenging to reach someone or connect with the practice by telephone. This morning involved multiple attempts to get..

I called to book an appointment and found myself quite far down the queue, but the practice offered a callback service which I selected. I received a call back within a quarter of an hour, which..

Experienced a lengthy wait time on the telephone line. Following eventual connection, the call was unexpectedly cut off after a brief period, and subsequent attempts to reconnect have been..