Dean Cross Surgery

The experience has been consistently excellent.

I was unable to give a lower rating but felt compelled to leave feedback. What steps are required to obtain an appointment with a clinician? A standard appointment slot as was previously available..

This practice has fallen short of my expectations in terms of both compassion and efficiency. I was particularly concerned about the approach taken during the initial enquiry process, where I felt..

I previously held this surgery in high regard and would recommend it to those around me, but my recent visits have been disappointing. Obtaining a telephone appointment is challenging, and..

I have consistently had a very positive experience at this practice.

Not seen my gp for ages. Had to wait months last time back in 2021. Any correspondence is hard and difficult as avoidance is their moto.

This medical practice is very good. All the clinicians I have seen have been great and understanding and they usually try to get you an appointment. The reception staff here are brilliant and give..

My family and I have been patients at this practice for more than six years, and throughout this time we have consistently had positive experiences. The reception staff have always been particularly..

Excellent experience whenever I've reached out to them on behalf of my family members. Much appreciated.

I have nothing but praise for this practice. There are occasions when appointments run slightly behind schedule, but once you're seen, it becomes clear why that's the case. The clinicians genuinely..

I have always found that from the receptionist through to the clinical staff, the practice offers excellent care.

As someone accustomed to the traditional approach of calling the surgery to arrange an appointment with a doctor, the transition to the online appointment system represented a significant change in..

There is little point in attempting to contact this practice by telephone as it is unlikely to be successful.

I am in my late sixties and have adapted to modern healthcare approaches. I recognise the pressures facing the NHS and understand that digital solutions are necessary given increasing demand. I have..

A highly satisfactory practice that has served me and my family well throughout an extended period. I find it straightforward to secure appointments by calling early in the day or through the..

I found the reception team's manner quite unwelcoming during my visit. There appears to be room for improvement in how patients are greeted and assisted.

An excellent medical practice where the team consistently demonstrates exceptional dedication to patient care.

Excellent medical practice. Welcoming team members. Comprehensive professional and compassionate healthcare provider and support staff.

A big thank you to the clinical team at the practice. My spouse and I are now in the later stages of our lives, and we occasionally experience various health concerns. The staff members are..

I feel very fortunate to be registered at this practice, as I have consistently received outstanding care. The clinical staff members make a genuine effort to respond to patient enquiries promptly..