Ardingly Court Surgery

The receptionist's manner came across as discourteous and lacking in professionalism. When seeking an appointment or a callback from a clinician, there should be no need for confrontation,..

I must say how helpful this surgery is. Whenever I have a concern regarding a family member with additional support needs, they are always very helpful. I must say the healthcare professional who..

I have always found the reception team to be very helpful and considerate, consistently making time to explain things clearly and provide excellent service. The team members I've interacted with..

I have been a patient at this surgery for a considerable time and am extremely disappointed with my experience. The practice appears to be disorganised, and whilst I am uncertain whether staffing..

The receptionist displayed a manner that felt unwelcoming and dismissive. I am considering registering with a different practice as I am concerned about having to interact with this level of service..

I have experienced some difficulties with this practice previously, but I am pleased to share some positive observations. During my recent appointment, the clinician demonstrated considerable..

The reception team were accommodating and supportive, however the clinical staff did not appear to take on board my concerns. A procedure that I felt was not required resulted in significant and..

The reception team members are pleasant both when visiting in person and during telephone interactions. However, securing appointments proves quite challenging, and when available, they tend to be..

I've only recently become a patient here, so I haven't yet experienced all the services available, but my interactions with the team have been very positive. They've shown genuine helpfulness and..

The communication and service quality at this practice fell short of expectations, with front desk staff appearing unhelpful and a general lack of engagement throughout my experience. This was among..

The service provided has been quite disappointing, particularly given my circumstances as a housebound patient living extremely close to the practice. Despite my proximity, there have been ongoing..

A locum clinician provided me with a rapid response to a health concern several years ago that I felt was invaluable. Throughout recent times I have found the reception staff to be genuinely..

This practice has not met my expectations. The reception team came across as unwelcoming, and I felt that clinical staff did not give adequate consideration to my concerns, particularly regarding..

I had a negative experience at this GP surgery regarding their mask policy. I felt that the approach taken did not adequately accommodate my medical circumstances, and I believe this raises concerns..

My experience at this practice over the past several years has been very disappointing. I have found it extremely difficult to obtain appointments with a clinician, even when I felt my situation was..

Excellent medical professionals in the area. I have a chronic condition and they demonstrate genuine care and attentiveness to my concerns. I have been a patient for a considerable time and am..

I've visited on three occasions and have always been able to book an appointment by calling in advance. Each visit has involved seeing a different clinician, and I've found them all to be..

Whenever I've required an appointment, one has been made available to me promptly. The clinical staff and administrative team members I've encountered have been consistently pleasant and..

I would not recommend registering at this practice. The reception staff were unwelcoming and dismissive, leaving me outside in wet weather with my young children despite my medical exemption from..

The reception team demonstrated helpfulness and courtesy throughout their interactions.