The Allan Practice, Calcot Medical Centre
JA
John A. one year ago • From Google
Excellent
This practice represents the finest I have encountered since relocating from a West Sussex surgery over a decade ago. That previous practice operated an on-site pharmacy whose revenue was reinvested into patient care and staff wellbeing. A Northwood-based surgery previously overlooked the underlying cause of my wife's neck discomfort across multiple visits until an independent healthcare practitioner abroad recommended imaging to investigate the issue, which subsequently revealed a serious diagnosis. By contrast, this practice demonstrates exceptional diligence in diagnostic assessment and provides notably faster appointment availability compared to typical NHS surgeries, offering a comprehensive range of consultation methods including secure messaging, telephone consultations, and in-person visits. The practice is supported by skilled nursing staff specialising in respiratory and metabolic conditions, alongside other specialist nurse-led clinics. They work collaboratively with nearby pharmacies that generally deliver reliable service, and have access to proficient phlebotomy facilities locally. I would welcome the opportunity for this practice to operate its own pharmacy, as the additional revenue could further strengthen patient services and allow staff to benefit from reduced working hours. Recently, I discovered during the evening that I would soon exhaust my supply of two medications that were not included on my routine prescription list. I submitted a secure message to my usual healthcare provider. By early morning, I received a response indicating that my regular provider was unavailable and that a senior clinician had authorised the requested medications. This demonstrated remarkable responsiveness and commitment to patient care.
Anthony P.