The Burney Street Practice

I've been utilizing this facility for several months, and I must say it excels across the board. The reception staff are delightful, and the medical professionals are equally impressive from my..

Every time I interact with GP receptionists, they seem incredibly disinterested and make me feel like an inconvenience. Their attitude suggests that speaking with patients is a tedious task they'd..

Spent over half an hour on hold, yet no representative ever picked up my call.

The reception team desperately needs an overhaul. The current staff members seem perpetually disgruntled and unwelcoming, making it challenging for patients seeking genuine guidance about their..

I encountered an absolutely frustrating interaction with this medical practice. When I sought treatment for a persistent health condition, their initial response was dismissive and apathetic. Only..

After a four-day ordeal of persistent fever, sore throat, cough, and vomiting, I attempted to secure an in-person consultation. The GP who phoned me was dismissive and unhelpful, suggesting I would..

I feel compelled to write this review because it seems only dissatisfied patients typically share their experiences. As a parent of two young daughters, I consistently receive appointments within 24..

Utterly disappointing encounter with a medical practice I've been associated with for nearly three decades. Forced to endure a 45-minute wait, yet I'm threatened with removal if I arrive even..

The digital appointment platform falls short in many aspects. Medication prescriptions frequently fail to reach the pharmacy despite being requested well ahead of time. Frontline administrative..

The most abysmal healthcare experience I've ever encountered. The administrative and reception personnel are condescending, discourteous, and completely unhelpful. Don't even think about getting any..

Completely bewildered. The reception staff initially instructed me to anticipate a call from the general practitioner after a week of being shuffled between different departments, but they shut down..

Absolute disaster of a surgical procedure!

I stopped by the medical office at 12:40 to inquire about my prescription review, only to be greeted by a receptionist repeatedly saying "sorry we're closed sorry we're closed". This is particularly..

This is an absolutely terrible experience. Not only are they discourteous and aggressive, but they are completely ineffective. I strongly advise against utilizing their services unless you are..

Utterly disheartening and unacceptable treatment from what should be a professional healthcare system, the NHS has completely failed to meet even basic standards of patient care and service delivery.

A deeply disappointing healthcare facility where administrative personnel consistently demonstrate a lack of compassion and frequently display incorrect knowledge about their own services. While I..

The appointment scheduling process is completely dysfunctional. Phone attempts were futile - staff insisted on using an online form exclusively (which seems absurd, as surely those without internet..

This medical facility is clearly struggling to handle its patient volume. I endured a 52-minute wait before anyone finally picked up my call. In an attempt to manage the overwhelming demand,..

The medication refill system here is completely illogical and frustratingly inefficient

I previously shared a highly critical assessment of The Burney Street Practice and believe it's important to provide an updated perspective when circumstances change. My latest interaction with the..