The Burney Street Practice

I visited the medical facility early in the morning to submit a sample, carrying my small puppy in my arms. The reception area was unstaffed, so I waited patiently. Upon the receptionist's arrival,..

After being loyal to this medical practice for over a decade and having built a fragile trust—something challenging for me due to past medical traumas—a single encounter with an unprofessional,..

I have absolutely no complaints about Burney Street Practice. While the E Consult process can be a bit lengthy, a GP invariably reaches out to me within a day or two, occasionally even within hours..

This medical practice represents the absolute pinnacle of professional ineptitude. Their inability to accurately review reports from other healthcare providers leads to incorrect medication..

I scheduled my cervical screening well in advance of my visit. Upon arrival, the front desk staff were incredibly welcoming. Although the appointment started slightly behind schedule (the only minor..

I've consistently received excellent service from this practice. However, I haven't been notified about my flu vaccination this season. Back in September, I recall seeing a notice on their website..

I wanted to share my negative experience with the practice manager and highlight the unprofessional conduct at this medical center, though the doctors themselves were not the issue. I recommend..

I endured a grueling wait of more than 60 minutes, positioned as the 9th caller in the queue, only to have TASH completely disregard my concerns and verbally assault me. It seemed like her..

After a four-day ordeal of persistent fever, sore throat, cough, and vomiting, I attempted to secure an in-person consultation. The GP who phoned me was dismissive and unhelpful, suggesting I would..

Stuck on hold for nearly two hours, I've been languishing at the top of the queue for almost an entire hour, with no sign of getting through to a representative.

A deeply disappointing healthcare facility where administrative personnel consistently demonstrate a lack of compassion and frequently display incorrect knowledge about their own services. While I..

I'm thoroughly satisfied with the e-consult platform, particularly when it comes to my child's healthcare needs. The service is impressively responsive, typically providing a quick reply or..

It appears the clinic has transitioned exclusively to virtual consultations. They continue to reject in-person appointments, and the front desk staff demonstrate a consistently unpleasant attitude...

I'm truly grateful for the exceptional support and assistance that my daughter and I have experienced throughout our time here. This service has significantly simplified our lives and brought us..

Completely bewildered. The reception staff initially instructed me to anticipate a call from the general practitioner after a week of being shuffled between different departments, but they shut down..

Julie and her team display a consistently unprofessional demeanor, consistently displaying patronizing and disrespectful behavior while fabricating excuses to justify ending calls. She even claimed..

Utterly disappointing encounter with a medical practice I've been associated with for nearly three decades. Forced to endure a 45-minute wait, yet I'm threatened with removal if I arrive even..

While not without flaws, this medical practice offers a vital community service amid challenging circumstances, and compared to other GP offices I've encountered in London, they stand out..

Accessing medical care here is a nightmare. The front desk is pure pandemonium. Their digital platform remains equally disorganized, with zero functioning scheduling options. Just like previous..

I have been with them for 10 years and have always received great assistance from them when it has been - though fortunately rarely - needed. What really stands out for me is how great and helpful..