The Burney Street Practice
Anonymouse one month ago
Excellent
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
GreatRespect
ExcellentSeen On Time
ExcellentThoroughly recommend
I have been with them for 10 years and have always received great assistance from them when it has been - though fortunately rarely - needed. What really stands out for me is how great and helpful the reception staff invariably are. Most of my friends in up market West London complain bitterly about the attitude of reception. The opposite is the case here. They are helpful, cheerful and have more complex calls in a day than most of us realise. They alone would sell me on the practice. Doctors? Have found them very helpful on the phone but fortunately have never had to see one in person (more my choice than theirs). Periodic tests are performed and reported on by phone. I am fortunate that the medical conditions I have are overseen by consultants. Their recommendations are invariably followed. And i like their new surgery - had bloods taken this morning - all was excellent. Thoroughly recommend practice.
I visited the medical facility early in the morning to submit a sample, carrying my small puppy in my arms. The reception area was unstaffed, so I waited patiently. Upon the receptionist's arrival,..
The Burney Street Practice
C. B.
I'm truly grateful for the exceptional support and assistance that my daughter and I have experienced throughout our time here. This service has significantly simplified our lives and brought us..
The Burney Street Practice
Anonymouse
Profoundly useless and inefficient GP
The Burney Street Practice
Robert T.
Absolutely disrespectful and arrogant staff. Scheduling an appointment is a nightmare, and the chances of actually getting seen are practically nonexistent. You're better off heading straight to an..
The Burney Street Practice
Naoise O.
Impossible to schedule a consultation, and the front desk personnel displayed the most unprofessional attitude I've encountered, especially considering my background in healthcare with the National..
The Burney Street Practice
Assia A.
This establishment falls far short of even the most basic standards of care. Since April, I've been desperately trying to obtain my essential pain medication, and they've repeatedly failed to..
The Burney Street Practice
Kit Y.
Spent over half an hour on hold, yet no representative ever picked up my call.
The Burney Street Practice
kukua o.
Absolutely appalling! Complete disregard for patient well-being
The Burney Street Practice
Niamh M.
Accessing medical care here is a nightmare. The front desk is pure pandemonium. Their digital platform remains equally disorganized, with zero functioning scheduling options. Just like previous..
The Burney Street Practice
ben o.
Absolutely dreadful experience. Spent an exhausting 20 minutes in the queue, only to be brushed aside. These medical practices have pushed COVID-19 precautions to an absurd extreme. After submitting..
The Burney Street Practice
Gianpiero A.
Massive data security incident - my personal details were altered without my permission or verification. Terrible interaction with a female doctor who displayed extreme discourtesy during a phone..
The Burney Street Practice
E K.
The most abysmal healthcare experience I've ever encountered. The administrative and reception personnel are condescending, discourteous, and completely unhelpful. Don't even think about getting any..
The Burney Street Practice
ID E.
The medical professionals are commendable, but the administrative staff and management are utterly deplorable. After being their patient for half a decade, they callously removed me from their..
The Burney Street Practice
janice h.
Steer clear of this medical practice if possible. Unlike our regular healthcare provider, we were directed here for my infant's dermatological issue. Initially, we endured a suffocating 40-minute..
The Burney Street Practice
Philippa A.
During my phone consultation, the healthcare professional displayed a condescending and discourteous demeanor. My straightforward request was to discuss preimplantation genetic diagnosis (PGD) for..
The Burney Street Practice
Deborah D.
I have absolutely no complaints about Burney Street Practice. While the E Consult process can be a bit lengthy, a GP invariably reaches out to me within a day or two, occasionally even within hours..
The Burney Street Practice
The P.
I endured a grueling wait of more than 60 minutes, positioned as the 9th caller in the queue, only to have TASH completely disregard my concerns and verbally assault me. It seemed like her..
The Burney Street Practice
Kian M.
This is an absolutely terrible experience. Not only are they discourteous and aggressive, but they are completely ineffective. I strongly advise against utilizing their services unless you are..
The Burney Street Practice
Michael M.
I underwent a brain MRI on September 1st, and since then, no one has reached out regarding the results. A male physician did phone me, but his demeanor was calm and detached. His communication was..
The Burney Street Practice
Alex G.
The clinic's spot is perfectly situated in the heart of the area, and I've consistently had pleasant interactions during my visits. Scheduling an appointment is relatively straightforward, and I..
The Burney Street Practice
Odette H.