Rydings Hall Surgery

Some members of the reception team who handle phone calls tend to provide minimal responses or short answers that don't seem to invite further discussion. It comes across as though they may not be..

Excellent telephone system with fantastic background music! It's always enjoyable to contact this practice.

The staff here are evidently stretched thin. Many of the team members demonstrate genuine capability, and one senses they could provide excellent care if afforded adequate time and resources. Having..

Absolutely disappointing experience

Most of the medical professionals at this practice are excellent, however I would recommend avoiding one particular clinician. During my visit, I found the consultation to be dismissive and lacking..

This practice was once excellent but has experienced a significant decline in quality. Attempting to access care has become more difficult than managing the situation independently.

I have been managing a long-term health condition, but was removed from the practice list after missing a couple of appointments. There was a communication issue regarding cancellation, and I was..

Poor service experience. The receptionist's conduct was discourteous. I felt very dissatisfied with how I was treated at the front desk during my visit. The staff member's demeanour appeared..

I was unaware that they were resting at the time.

I have been a patient at this practice for a considerable time and have consistently had a positive experience throughout my time there.

A family member contacted the surgery seeking guidance regarding a relative who was unwell, and the reception staff demonstrated exceptional helpfulness and empathy. They indicated that a clinician..

Securing an appointment at this practice feels extremely challenging. The telephone lines are consistently busy from opening time, and by mid-morning all available slots for that day are typically..

I cannot speak highly enough of this practice, as the entire team consistently goes the extra mile for me. Whenever I contact them, the reception staff are invariably helpful and compassionate,..

The entire team at this practice demonstrates helpfulness and friendliness, and when approached with courtesy, they make genuine efforts to assist patients with their needs. Having experience..

Relocated to this area and registered with this practice. Unfortunately, it has not met my expectations. Obtaining an appointment proves extremely difficult. Telephone wait times frequently exceed..

The healthcare professional I saw demonstrated excellent understanding and was very helpful. I would highly recommend this practice to anyone seeking medical assistance.

The nursing staff provided good care throughout my visits and I had no complaints about my experience with them.

When experiencing illness or health concerns, contacting this practice for medical attention may prove challenging. Attempting to schedule an appointment typically results in extended waiting..

I found this practice to be extremely disappointing. In my view, they do not provide adequate support to their patients. I felt that an elderly patient with a significant joint condition was not..

The self-check process is straightforward. My waiting time before being seen was reasonable. As someone with a significant needle anxiety, I was understandably apprehensive and unwell beforehand...