Thurleigh Road Practice
RG
Richard G. 3 years ago • From Google
Bad
I've been receiving medical care at the Thurleigh Road Practice for nearly two decades. Previously, the quality of service was outstanding, but recently it has dramatically deteriorated. Scheduling an appointment or establishing contact with the practice has become extremely challenging. This decline is not attributable to the medical staff's competence or skills. Instead, the problem stems entirely from severe administrative shortcomings. The practice desperately requires a complete overhaul of its appointment booking system and patient communication protocols. Until these critical issues are addressed, the practice will continue to neglect its fundamental responsibility to patients. At present, the entire system is fundamentally dysfunctional.
Will G.