DG

Dila G. 8 months ago • From Google

Rating

Bad

Thyroid issues and endless medical record runaround

I recently re-enrolled with this medical practice after a long absence, and frankly, it's been a terrible experience. My blood test results have been pending for over a fortnight, they've restricted my access to personal health records, and despite my weekly follow-up calls, no progress has been made. The front desk staff is completely unhelpful, repeatedly promising to forward my concerns to the administrative team but delivering zero results. Living with a thyroid condition is challenging enough, and their refusal to provide my test results is preventing me from managing my health effectively - it's absolutely unacceptable.

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