LF

Lawrence F. one year ago • From Google

Rating

Bad

Tiny bottle and no soap for mom's test

We brought our elderly mother, aged 88, to this medical facility where she was asked to provide a urine sample. The sample container was ridiculously tiny and completely unsuitable for the task. To make matters worse, the ground floor restroom lacked basic hygiene essentials like soap and hand towels, and the upstairs facilities were also unavailable. The overall experience was remarkably unhygienic and unprofessional. When we brought these concerns to the receptionist's attention, her response was a dismissive promise to "look into the matter." Absolutely unacceptable.

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