GG

Gandj G. 11 months ago • From Google

Rating

Poor

Took collapse to get taken seriously here

I felt my concerns were not taken seriously initially and required a significant health event before receiving appropriate investigation. After persistent symptoms and episodes, I was eventually referred for imaging which identified a structural issue. I wish my initial complaints had been addressed more promptly. Booking an appointment by phone is challenging. The reception staff can come across as unwelcoming and dismissive during calls. Basic politeness seems to be lacking in these interactions. Waiting times are consistently long at this practice. I regularly experience delays of 40-60 minutes beyond my scheduled appointment time. This is frustrating and impacts my ability to plan my day.

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