Beacon Surgery
Stewart Y. one month ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadTotal lack of care
We've been given misinformation and lied to. The practice has failed to show any interest in the on-going care of my elderly mother. We've had to chase them and remind them to deliver services that they've promised to provide and feel that we are being constantly "fobbed off" with poor excuses and, sometimes, absolute indifference. They are appalling!
Excellent healthcare service with supplementary on-site clinical investigations conducted by nursing staff
Beacon Surgery
James L.
The healthcare professional I saw was exceptional and went the extra mile to provide outstanding care. This experience was consistent with the high standard of service I've encountered from other..
Beacon Surgery
Milo M.
Relocated to the area in August and am at last feeling heard and valued. 10/10 genuinely capable medical practice. Excellent.
Beacon Surgery
Becki T.
The two stars reflect my experience with one particular clinician who I found to be genuinely excellent. However, I've encountered significant difficulties accessing appointments. After spending..
Beacon Surgery
Liliana B.
Extremely pleasant staff and excellent care provided.
Beacon Surgery
Oliver W.
Excellent foot care service. The appointment scheduling system works well and telephone reminders are helpful. Car parking can be limited at times, though there is an alternative supermarket nearby..
Beacon Surgery
realme 3.
Why such lengthy delays? What kind of service operates this way when patients wait half an hour or more just for a few minutes of consultation? The practice would benefit from expanding their..
Beacon Surgery
Gabriel B.
This has been my most disappointing experience with a medical practice to date. I submitted a registration form to join the surgery, but after a fortnight they contacted me to say the form could not..
Beacon Surgery
Shelley H.
The practice continues to provide excellent care throughout all areas, from the front desk through to the clinical team 👏
Beacon Surgery
Sarah W.
This surgery is fantastic. The clinical staff are always very kind, understanding, helpful and caring, and that goes for the reception team too. My healthcare provider is a wonderful practitioner..
Beacon Surgery
Margaret H.
After two decades with this practice, we have decided to transfer our care elsewhere. We believe the surgery has changed significantly and no longer provides the level of compassionate and skilled..
Beacon Surgery
Jan B.
Excellent practice, have consistently provided valuable support during challenging periods.
Beacon Surgery
Sheila D.
I would like to express my gratitude to everyone at the practice for their professionalism, compassion and consistent dedication to patient care, particularly throughout the challenging period of..
Beacon Surgery
Alan M.
Excellent healthcare professionals across the practice.
Beacon Surgery
K P.
I registered with this practice last summer following relocation to the area, as it had excellent ratings. Across three visits, I found the reception team's approach to be disorganised, with..
Beacon Surgery
Pan P.
I have consistently had positive experiences at this practice. While it can occasionally be challenging to reach the surgery by telephone during morning hours, this appears to be a common issue..
Beacon Surgery
David L.
Excellent GP practice. I've consistently received outstanding care. Common ailments such as minor infections are effectively managed by the clinical practitioners (who have been excellent) and..
Beacon Surgery
Mostafa H.
I'm very satisfied with the kindness and friendliness demonstrated by all staff members. Throughout my time at this practice, I've encountered multiple healthcare professionals who have consistently..
Beacon Surgery
David S.
Outstanding medical facility. The team consistently demonstrates helpfulness.
Beacon Surgery
Leigh B.
Convenient location with prompt appointment scheduling and timely consultations.
Beacon Surgery
Neil H.