Beacon Surgery
Stewart Y. 3 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadTotal lack of care
We've been given misinformation and lied to. The practice has failed to show any interest in the on-going care of my elderly mother. We've had to chase them and remind them to deliver services that they've promised to provide and feel that we are being constantly "fobbed off" with poor excuses and, sometimes, absolute indifference. They are appalling!
Excellent team and outstanding care. A loyal patient for many years and have no desire to switch practices.
Beacon Surgery
Neil H.
Excellent healthcare service with supplementary on-site clinical investigations conducted by nursing staff
Beacon Surgery
Milo M.
Relocated to the area in August and am at last feeling heard and valued. 10/10 genuinely capable medical practice. Excellent.
Beacon Surgery
David S.
Outstanding medical facility. The team consistently demonstrates helpfulness.
Beacon Surgery
Jan B.
Excellent practice, have consistently provided valuable support during challenging periods.
Beacon Surgery
Denise G.
Outstanding experience throughout. Nothing to criticise whatsoever.
Beacon Surgery
Pan P.
I have consistently had positive experiences at this practice. While it can occasionally be challenging to reach the surgery by telephone during morning hours, this appears to be a common issue..
Beacon Surgery
Spencer D.
I had a conversation with the medical team at the surgery this morning and found them to be exceptionally professional throughout. I'm genuinely impressed by the dedication and commitment shown by..
Beacon Surgery
Eleanor J.
The medical professionals continue to be of high quality, however accessing their services requires navigating through a challenging reception experience.
Beacon Surgery
James L.
The healthcare professional I saw was exceptional and went the extra mile to provide outstanding care. This experience was consistent with the high standard of service I've encountered from other..
Beacon Surgery
Shelley H.
The practice continues to provide excellent care throughout all areas, from the front desk through to the clinical team 👏
Beacon Surgery
Julia S.
The entire medical team at this practice is excellent. There is one clinician in particular who demonstrates exceptional understanding in specific circumstances. This clinician's approach is so..
Beacon Surgery
Oliver W.
Excellent foot care service. The appointment scheduling system works well and telephone reminders are helpful. Car parking can be limited at times, though there is an alternative supermarket nearby..
Beacon Surgery
Catherine J.
The GP I saw was excellent - they took the time to really listen to what I had to say and didn't make me feel rushed at all. They were very kind and had a wonderful sense of humour, which was really..
Beacon Surgery
Jemma J.
I had a conversation with a welcoming member of the reception team regarding a delicate personal matter. They promptly organised a callback from a clinician at the practice. Both individuals..
Beacon Surgery
Leigh B.
Convenient location with prompt appointment scheduling and timely consultations.
Beacon Surgery
Karen R.
This practice has consistently demonstrated helpfulness throughout my time as a patient. Having been registered here for an extended period, I've found the standard of care to be excellent. As I..
Beacon Surgery
David L.
Excellent GP practice. I've consistently received outstanding care. Common ailments such as minor infections are effectively managed by the clinical practitioners (who have been excellent) and..
Beacon Surgery
Jake M.
The receptionist's approach was unhelpful and dismissive throughout my visit. I asked for a copy of a referral letter to share with another healthcare provider and was instructed to call the..
Beacon Surgery
Sarah W.
This surgery is fantastic. The clinical staff are always very kind, understanding, helpful and caring, and that goes for the reception team too. My healthcare provider is a wonderful practitioner..
Beacon Surgery
Elaine H.