Balderton Primary Care Centre

I'd rate this zero stars if possible. I spent a full hour on hold only to receive absolutely no assistance. Whenever I request to speak with the practice manager, they're conveniently unavailable,..

Ring those folks claim no physicians, what an absolute exercise in futility. The BBC's reporting was spot-on from the start, and meanwhile the phone keeps ringing incessantly.

The vaccination process was swift, well-organized, and conducted with a pleasant demeanor.

I attempted to contact the clinic at 8am and endured a lengthy hold time exceeding an hour, so I decided to retry later to obtain antibiotics, given that I'm past 36 weeks pregnant and feeling..

The staff, Mel and Nic, were incredibly kind and professional, making my vaccination experience virtually painless and surprisingly comfortable.

Absolutely dreadful experience. They pushed me to use their drIQ app to submit information. While they claim a 24-hour response time, it took them 5 days, and with the late timing, I couldn't reach..

I called to schedule a consultation early in the morning and was left on hold for over half an hour before anyone answered. When I explained my situation and requested an appointment due to my..

🤣🤣🤣🤣🤣🤣 Attempted to reach out to the medical clinic about my test results, but discovered the phone lines are non-functional due to technical difficulties. This healthcare practice is utterly..

I've repeatedly reached out to this practice via email over the past seven weeks and have received absolutely no response. My attempts to contact them by phone have also been futile, with the office..

My little girl received her influenza immunization today. The healthcare professionals were absolutely fantastic in their approach with her. To any moms and dads feeling anxious about the process,..

Absolutely dreadful medical practice!!!! The front desk team is fantastic (incredibly pleasant and competent), but the physicians are catastrophically incompetent. I've experienced repeated..

frustrating experience. i arrived early, well before the scheduled surgery hours, and attempted to contact them at 8:30am during their stated open time. now it's 8:44am, and after making 15 separate..

Swift consultation with punctual arrival and comprehensive explanation of the influenza vaccination

I called this morning to discuss my medication situation, as I've been waiting two months for a medication review. I'm unable to access my medication through the NHS app as usual due to this pending..

If I could award zero stars, I absolutely would. Firstly, while I recognize that all medical practices are overwhelmed and understaffed, this doesn't negate their fundamental responsibility to..

The front desk staff are discourteous, curt, and disrespectful. They genuinely make you feel unwelcome when attempting to schedule an appointment, as if patients aren't already dealing with enough..

This medical service is utterly incompetent and disgraceful. Their complete disregard for patient care is appalling, with constant, chaotic system changes that have become too numerous to track...

Compassionate, efficient, well-structured, it's heartening to observe such significant progress

Phoned for an appointment at 0800. Was second in the queue. Phone answered at 0807. (not bad I thought) Was told no appointments available , fully booked. Therefore there could only have been 1..

I visited the medical facility today, seeking an appointment to address a golf ball-sized lump on my elbow. To my frustration, I was informed that the earliest available slot is not until July 7th,..