ER

Eileen R. 2 years ago • From Google

Rating

Bad

Tough time booking with mental health support

Getting an appointment and reaching this medical practice by telephone is extremely challenging. Email communication is restricted to specific hours, and they take up to a week to reply. As someone struggling with mental health issues, I find their rigid access protocols incredibly stressful. Due to complications, I've been locked out of the NHS app and have experienced medication shortages because of their complex booking requirements that demand precise timing. At 77 years old, I can't help but reminisce about when healthcare seemed more straightforward and accessible.

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