EE

Explorahorse E. 3 years ago • From Google

Rating

Bad

Toxic workplace with shocking customer mistreatment

Fundamental problems plague this establishment. The most atrocious front desk staff imaginable, displaying a complete lack of respect for diverse populations, falsely accusing patients of dishonesty despite clear video evidence. When management was consulted, the supervisor candidly acknowledged persistent attitude problems among the reception team! It's utterly unbelievable that these systemic issues have been allowed to continue for such an extended period - a situation so egregious that exposing it to Wales online and the Health Secretary seems entirely justified. The conduct from these adult professionals, who are supposed to represent the NHS, is nothing short of shameful and completely unacceptable.

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