AS

Alina S. 2 years ago • From Google

Rating

Excellent

Tracy helped me with urine samples

I can't comprehend how someone could rate this GP practice so low.. despite the potentially overwhelming patient load, they truly go above and beyond to provide care. Tracy at reception is simply an absolute gem, and when I needed to collect urine samples for my toddler, she was incredibly helpful. Even during a busy period, she ensured I had everything required, including specialized collection bags to make the process easier. Whenever we contact the practice with urgent concerns, particularly regarding our young child, they guarantee same-day consultations. The doctors are consistently compassionate and responsive, with Dr Shah and Dr Davies being particularly outstanding, though the entire team is excellent. I'm not typically someone who writes reviews, but a 2.9-star rating feels completely unjust. Considering the immense pressures facing the NHS, this practice is delivering remarkable service, and I am genuinely grateful for their dedication and support!

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