Hazeldene House Surgery
MH
Margaret H. 5 years ago • From Google
Excellent
I've been receiving care at this medical practice for nearly two decades. Initially, I found the facility quite unsupportive and frustrating. However, significant improvements have occurred in recent times. Previously, the reception staff struck me as discourteous and unhelpful. Remarkably, this has transformed completely. They are now considerate and supportive, with one long-standing receptionist being particularly outstanding. The nursing staff also seem less pressured nowadays. The introduction of a nurse practitioner has been beneficial, effectively reducing the workload on the general practitioners. Over the years, doctors have come and gone, with varying levels of competence. The current team, however, appears to collaborate effectively with patient welfare as their priority. Dr. Simon, in particular, stands out as a compassionate and efficient physician who truly understands patient needs. I sincerely hope this standard of care continues.
Graba W.