LB

Leo B. 2 years ago • From Google

Rating

Great

Transformed view of local surgery after patient care

Initially, I posted a 1-star review after joining the practice around a year and a half ago due to the challenging process of scheduling appointments. This was in the aftermath of the pandemic, which seemed to affect all medical practices. Despite the initial booking difficulties, every medical professional I've encountered has been outstanding. The doctors and nurses have consistently demonstrated both warmth and professionalism, and I'm genuinely satisfied with the level of care provided. While I previously had a few unsatisfactory interactions with reception staff, I believe this was simply a result of their overwhelming workload. More recently, all my interactions have been positive, though it remains frustrating that appointment bookings are restricted to morning hours only.

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