Victoria Road Surgery

I'm writing to revise my previous review and highlight the exceptional level of care and effectiveness I've encountered over the past twelve months, particularly during the challenging circumstances..

I've just relocated to this neighborhood, and on my initial attempt to schedule an appointment, I'm greeted by an automated message directing me to book online only during a narrow two-hour window!..

I recently visited my general practitioner and shared my health concerns. During the consultation, the doctor repeatedly questioned the cause of my issue, which was puzzling—after all, I sought..

I was so impressed with the surgical procedure that I felt compelled to contact the Care Quality Commission and share my positive experience. The nursing and medical staff are exceptional, and Jane,..

Communicating with anyone via phone seems utterly futile, and getting a doctor's appointment is like hitting a brick wall. The recommended app is completely useless and provides zero meaningful..

This medical practice stands out as exceptional, offering same-day consultations and remaining committed to providing home visits - a service increasingly rare nowadays. They've consistently been..

Received an incorrect medication, leading to irreversible harm to my vision

I am utterly disheartened by this medical practice that I've been with for years. Previously, I considered it the top clinic in the area, but since the pandemic, it has transformed into something..

Getting in touch with this medical practice is an absolute ordeal. Their phone line is perpetually engaged, and even when you manage to connect, they promise a doctor will call back but fail to..

I am absolutely delighted with this medical practice. Having recently relocated to the area, I can only express complete satisfaction with the care I've experienced. The reception staff are friendly..

TJ was simply phenomenal! I'm incredibly thankful for her exceptional service and support during our interaction today.

Exceptional attention to detail and incredibly supportive service

Fantastic experience if you enjoy endless waiting and being treated like just another face in a massive crowd of customers.

I can't comprehend Yasser M's dissatisfaction. This medical practice in Worthing is truly exceptional. I've been a patient here for multiple years and have consistently enjoyed excellent care. The..

Perplexing and disorganized customer support that left me feeling frustrated and unsure about what was actually happening.

My experience with this medical facility was disappointing. The front desk staff were consistently discourteous and abrupt. I spent an unacceptable 20 minutes waiting in line, and no one even..

Not a fan of taking calls or picking up when the phone rings

The medical staff at Victoria Road surgery are exceptionally compassionate and considerate. Their consistently warm demeanor and willingness to assist are truly remarkable. What a delightful..

Since joining this medical practice, my family has been thoroughly impressed with the exceptional care provided. Both my daughter's and my own medical concerns have been addressed promptly and..

I've been seeing doctors at this medical practice for more than two decades and previously found their care outstanding. Post-pandemic, everything has dramatically changed. Securing a face-to-face..